Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Professional and Skilled Technician
January 24, 2026
Overall rating

Nedzad was prompt in working with me to determine the cause of the leak. Had parts on the truck to resolve the issue, bringing us back to working condition very quickly. Careful of our property and respectful of me as a customer.

Barbara L,

Bradenton, FL
Fantastic person and technician!
January 24, 2026
Overall rating

Great communication. Was able to squeeze us in a short amount of time .Explained everything very well and is super friendly to dogs! We would definitely use again in the future.

Larry L,

Kalama, WA
Washer
January 24, 2026
Overall rating

On time very friendly very good service on time with schedule

Adrian H,

Rio Rancho, NM
Steve was great!
January 24, 2026
Overall rating

Steve showed up the same day I made the service call. He arrived late in the afternoon when most service people would have already gone home. He got my clothes out of the broken washer and fully explained the issue. He provided great advice on the cost of repairs and that it would be less expensive to get a new machine. He provided great advice on a suitable replacement. Steve is professional, personable. and a good person with whom to work.

Douglas R,

Mckinney, TX
Great service sears
January 24, 2026
Overall rating

Great customer service very polite and knowledgeable arrived at a appropriate time

Toy T,

Lewis Center, OH
Wonderful service!
January 24, 2026
Overall rating

Tracy was smart and informative, diagnosing the problem right away and talking me through various options. Highly recommend!

Mattea O,

Corning, NY
Michael was polite, friendly, explained what was happening.
January 24, 2026
Overall rating

Very pleased with the service & the way problem was solved.

Cheri F,

Bloomington, IL
Best tech ever!
January 24, 2026
Overall rating

Michael is extremely experienced and was able to readily identify the problem. He's extremely polite, friendly, and professional. You can be thrilled if he's been assigned to your appliance repair!

Jeffrey R,

Marana, AZ
5 star
January 24, 2026
Overall rating

He was very knowledgeable. He knew what he was doing. He explained everything to me so I could understand it. He was very helpful. Thank you for having good service people servicing sears

Liz C,

Pittsburgh, PA
Frank
January 24, 2026
Overall rating

Frank was the most knowledgeable technician we've had by far.. he did a fantastic job

Jenny M,

Bay Village, OH