Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
198.7K
Average Rating
4.7/5
great service
Very thorough, and helpful. Hopefully I won't need service again but if I do I know where to call
Kathleen D,
Lake Linden, MIDryer service call
Roman was on time. He was easy to communicate with. Fixed my dryer problem on seconds. I would highly recommend his services.,
Donna B,
Houston, TXGreat service
Sean was so helpful with our fridge issue and went above and beyond to make sure our problem was solved
Hannah W,
Ellsworth, WIIgnacio was thorough, polite and informative.
I like the SMS and email reminders for follow up.
Mary W,
Yuma, AZGreat experience
Cesar was on time efficient and courteous. Couldn't ask for a better experience.
Donna T,
Ashburn, VAHome services
Ryan the did a good job and he explained everything he is doing and answered questions that I asked him,
Eunida S,
Sicklerville, NJCircuit board on GE stack washer/drier
I had a warranty on a recent model GE washer/dryer stack unit. When it stopped working, we called for service. Response was prompt. Jaime came ti evaluate the problem and diagnosed a fried circuit board. Replacement came and Jaime installed, leading to a problem with our electricity circuit breaker. Jaime rescheduled, ordered new parts and told us to have our electrician repair the circuit breaker. After our electrician made the repair, Jaime came out again and made the final repair. Communication by text was excellent and Jaime worked effortlessly in getting the job done. 5 stars to Jaime and Sears Home Repair Services. Best service I have ever had for a home appliance.
Anthony P,
Gloucester, MAFine and honest
Competent, and honest. Not much more to add. So this is 10 words.
David K,
Santa Fe, NMDennis was great, Sears scheduling not so much
Dennis was fast, efficient and right on time. We needed to order a part for my washer and put it in a week later. I received the part a few days later but Sears told me the part still hadn't come in so I would need to wait another week for repairs. I had the part in my hand when I called but they said the repair appointment had been cancelled. Sears needs to update their AI system so it conveys accurate information. Most inconvenient!
Susan J,
Tollhouse, CAExcellent Service
Clifford H. is an excellent repairman. He explained everything that he was going to do in order to repair my refrigerator. He was very courteous and helpful. Highly recommended
Shirley W,
Goose Creek, SC