Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Boiler working intermittently.
February 27, 2026
Overall rating

Adler found the problem quickly and informed me on how the fix was to be made. Quick and efficient. He did his job well. Thank you.

Daniel S,

Queens Village, NY
Great service
February 27, 2026
Overall rating

Had a very good service with getting my stove repaired.The service man Mike was great and communicated very well for the appointment ect. The speed at which it got done and the person I first called was to me surprising and very efficient.

David T,

Ocean View, DE
Great, speedy service
February 27, 2026
Overall rating

Pedro was courteous and professional! He called when he was on his way to give me an ETA and showed up on time. He worked quickly and efficiently. Sears' price for labor was a bit on the higher side.

Annie K,

Indianapolis, IN
Fantastic service
February 27, 2026
Overall rating

Neil was friendly and gave us great advice to avoid the problem in the future. Thorough diagnosis and efficient repair. Definitely would use again.

Jennifer T,

Montville, OH
Informative + Helpful
February 27, 2026
Overall rating

I had a great experience working with Marshall on the repair of my refrigerator. He took the time to educate me on what the problem was and what was needed to repair it. Thank you for all of your help!

Alicia G,

Plymouth, MI
5
February 27, 2026
Overall rating

- Quality Workmanship - Prompt arrival - cost of service Excessive

David L,

Apalachin, NY
John…Heating Unit Issue
February 27, 2026
Overall rating

Seems technically adept; courteous & patient in explaining & resolving the problem. Made sure our unit was working properly before he left. Highly recommended…would love to have him back if & when we have further issues with our HVAC. Thank you…

Mark T,

Cockeysville, MD
Repair of Maytag washer
February 27, 2026
Overall rating

Excellent - corrected error message that we did not have the Sears protective plan, followed up and got the job done

Ngozi U,

Grand Prairie, TX
Washer Machin Service
February 27, 2026
Overall rating

Hector was prompt, kept us completely updated with the service and I felt went the extra distance to insure the service call and repair was done correctly, efficiently and properly.

Mark H,

New Smyrna Beach, FL
Good service
February 27, 2026
Overall rating

Juan came prepared was friendly and respectful of the long story of the appliance issue as well as the saga of a different service person that hadn't handled our issue correctly. He worked efficiently and so far so good no more problems.

Darlena H,

Birmingham, AL