Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199K


Average Rating

4.7/5

Professional Gentlemen
January 29, 2026
Overall rating

He was very nice and professional, he give me full details on the problem

Amingo L,

Cambria Heights, NY
expert service
January 29, 2026
Overall rating

(I thought the technician's name was Jim?) diagnosed the issue quickly and explained the needed fix clearly. He scheduled us for the repair appointment when he ordered the parts so we didn't have any gap between diagnosis, part arrival and repair. He was very personable. We enjoyed working with him.

Jacquelinea G,

Portland, ME
Fast, efficient, knowledgeable.
January 29, 2026
Overall rating

Despite some scheduling issues which were not his fault (a 26 minute service window to fully service a combination washer/heat pump dryer unit… really Sears?) he arrived early, got to work quickly and had the unit cleaned out and serviced in no time at all.

Kevin E,

Bellingham, WA
Excellent Service
January 29, 2026
Overall rating

Robert was very thorough and efficient and solved the issue.

Betty H,

Flagstaff, AZ
Professional service
January 29, 2026
Overall rating

He was very professional, knowledgeable and customer-friendly. He performed the diagnostics and made recommendations for repair.

Victoria H,

Miami, FL
Awesome
January 29, 2026
Overall rating

He did an awesome job he definitely knew what he was doing

Joshua S,

Murfreesboro, TN
Washing machine
January 29, 2026
Overall rating

great customer service. Would recommend to anyone who needs repairs

Brian H,

Houston, TX
Frigidaire Repair
January 29, 2026
Overall rating

Technician was great and very professional . However, at the end of the service, we were informed there was no completion to the service on the freezer light. We were told to contact the manufacturer. The total service to be performed was incomplete at that time.

Salvation A,

Abilene, TX
Dryer repair - LG
January 29, 2026
Overall rating

Chuck was great…kept me informed of what he was doing, fixed our issue, and was pleasant to deal with!

Bill H,

Elmhurst, IL
Job well done
January 29, 2026
Overall rating

Friendly and great customer service. Very knowledgeable on the heating and cooling systems.

Jude J,

Fayetteville, NC