Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Repair
February 27, 2026
Overall rating

Paul was amazing he ordered the part we needed cane back and installed it very professional he's an amazing repair person gets right to the problem and takes care of it. A great asset to your team

Jean W,

Waterford, PA
Great services
February 27, 2026
Overall rating

Luis exhibited superior service . The first appointment he arrived an hour and half pass the scheduled time after 630 pm. Service window was 12-5 pm. He said he had things to do prior to leaving the business office and that put him late. Second appointment he was on time. Great professional work ethics

Diana S,

Twentynine Palms, CA
Quick fix without embarrassment
February 27, 2026
Overall rating

Tyler was helpful and discovered the issue quickly. He was reassuring and did nothing to leave us feeling embarrassed by the simple problem.

Michelle A,

Pittsford, NY
Lg washer
February 27, 2026
Overall rating

Just a really nice guy once right part got here all better enjoyed talking with Jody

Ernest C,

Fort Mohave, AZ
Refrigerator Issue
February 27, 2026
Overall rating

Rick was very helpful and professional. He was able to identify the root cause of the issue and resolve it.

Sarah H,

Paris, TX
Outstanding Technician-Brandon
February 27, 2026
Overall rating

Brandon was on time this morning and gave us updates as to his location on his way to our house. Once here he asked us the details as to what the washer was . He diagnosed the issues, verified the problems and came up with the true problem. Brandon was very professional and polite. Next time we have a appliance issue, Brandon at Sears will be our go to person. We were 100% satisfied with the process and outcome.

James B,

Mason, TX
Johnny is great
February 27, 2026
Overall rating

Super quick, helpful with explanations and checked out more than he had to! Super great guy!

Jenniffer H,

Lexington, KY
Refrigerator
February 27, 2026
Overall rating

Very professional. Very knowledgable. Very efficient. On time. Always the same each time he has came.

Vicky O,

Jefferson City, TN
great service
February 27, 2026
Overall rating

Todd was helpful, friendly and professional. i would highly recommend.

Diane W,

Canton, OH
Review of Joseph
February 27, 2026
Overall rating

Joseph was professional, came in and did the job with no problem.

Deveral D,

Cleveland, OH