Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199K
Average Rating
4.7/5
Found the problem when others couldn't
Luis took the time to actually find the problem with my GE refrigerator and finially fixed the problem.
David T,
Joliet, ILHeat
Very nice guy, he is patience and and all my questions.
John G,
Oklahoma City, OKExcellent skills!
Charles was able to fix the problem within 5 min and fixed it. It took him 20 min to do all that. Excellent engineer!!
Noriko E,
Northville, MIService man
Very professional, knowledgeable, got straight to work and fixed my dryer. I give him 100%
Shirley R,
Mccomb, MSFurnace outage
Issac was as nice as could be. Got the heat on and then checked everything before leaving.
Mary P,
Greensboro, NCAz
Service was on time and good quality . Thank you
Alex Z,
Naples, FLFantastic Service
Shane was not only knowledgable on this is due and how to correct it, he was very courteous and friendly. Top not h customer service. Thank you!
David S,
Endicott, NYGreat Employee
Steve was friendly, knowledgeable and took the time to explain the repair process. He installed the new parts and kept me informed during the entire time. Steve is a valuable asset to your work group and should be recognized by management for excellent customer service skills!
Jeff S,
The Colony, TXAbove and beyond
Casey was awesome. He fixed the issue I called about (power/cooling) and replaced a light bulb. The light bulb is important to note since I'd been having an issue with the lights, but the fridge mostly functioned - so it didn't really bother me. He explained they were on a circuit, so replacing the one would fix the intermittent issue with the lighting. He answered all of my (most likely annoying) questions with detail to help me understand the actual issue I called about - losing power - which was an issue with the control board. He also had a student with him on his follow up, and it sounded like he was doing a great job teaching the next gen. 11/10.
Meaghan H,
Monument, COBest tech ever!
Great job done today I trust this technician he's worked here in the past
Michelle M,
San Jose, CA