Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Ronald repairs
Great communication. Worked well to help the customer understand issues and find appropriate solutions.
Michael C,
Arlington, TNKnowledgeable
He knows his stuff. We will definitely him use again.
Marilyn S,
Perry, OKFurnace work
Very friendly and knowledgeable. Diagnosed the problem, didn't waste any time. Great service.
Milt S,
Bay Saint Louis, MSService repair
Bruce and his associate were punctual,knowledgeable and professional. The repair was successful.
Sidney S,
Metairie, LAGreat service.
Sears has qualified technicians who know what they're doing. Just a simple explanation was all it took. I would recommend Sears over Samsung anyway.
Laurie P,
Mesa, AZExcellent
Very friendly and respectful. Understood and fixed the problem with minimal disruption
James B,
Colorado Springs, COGreat service!
Happy with the completed job very thorough and refrigerator back in working order!
Jimena S,
Albuquerque, NMPat is the best!
I was happy to end this experience with an experienced tech. Up to now it has been just this side of inhuman. Well - that's due to AI, actually. Not a human to be found. We had no shows due to AI. We had a tech scheduled to come between 4pm and 1am. Trying to reach anyone by phone - forget that. Four numbers for Sears service found online - none works. It's clear you've trotted out AI when it's not ready and you are using all of us as beta testers. So for the boneheads who made that decision at corporate - zero stars! But Pat? The best. He deserves a raise.
Linda M,
North Plains, ORTechnician
Very professional and explained everything especially the importance of enrolling to the Sears Home repair service.
Belma H,
Fontana, CAWasher Repair Service
Dino quickly diagnosed the issue and fixed it. He was great! The problem was the original technician who replaced the inlet valve two weeks prior did not check that the pressure sensor hose was connected resulting in the machine filling and not shutting off or giving me the H2O SUPP error. The other not so great thing was after reporting this issue and being scheduled for repair last week, my repair was cancelled and rescheduled to today. This meant I had no access to my washing machine for two weeks. Not good!
Diane B,
Leawood, KS