Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Very nice and informative
Explained exactly what he was doing and what would happen next. Very pleasant to speak with
Amy M,
Ridgefield, CTExcellent
Excellent service and communication. Very knowledgeable and efficent. Courteous and respectful.
Janet T,
Rio Grande, PRReview
Jonathon was very prompt and hepful. We were notified by him about his arrivals and he was very thorough with the work that he did.
Joe R,
Grangeville, IDServiced our Whirlpool Refrigerator
We were very gratful for Carl B as our service tech. This is the 4th time that Sears has had to come out since Jan 2nd because they corrected our first original problem, but in doing so messed up the rollers on our freezer door that had to be replaced. Then, no one seemed to know how to install the new rollers correctly. Thanksfully & hopefully Carl B was able to correct that problem. He did a good job, working so far. We appreciate his service. Thanks -
Ginger B,
Mineola, TXService Mike
He was excellent. Super nice and friendly. Would recommend to anyone. The Sears AI bot is a joke - not Mike's fault at all still like him.
Justin T,
Reinbeck, IABlair H
Repaired fridge. Communications from appointment to arrival was great! Thank You!
Jennifer C,
Indiana, PAService call.
Great customer service for this in house call to diagnose a dishwasher issue.
Brian P,
Perrysburg, OHGreat service!
Communicated every step of the way and provided great service!
Patrick F,
California, MDGreat tech!
William was an awesome technician, kind and knowledgeable! Would recommend him!
Shawn M,
Winterville, NCProfessional and Good Explainer
Explained the problem I was having and the steps to remediate it very well, despite not being allowed to fix the problem himself (had tear in tube that's technically not part of dryer)
Jacob P,
King George, VA