Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Refrigerator repair
The technician was very friendly, personable and easy to talk to. He was very professional and very knowledgeable. He explained what was wrong and explained what was needed in order to fix the problem. I would highly recommend him. He did a great job.
Rosemary B,
Toledo, OHRefrigerator repair
The technicians were very knowledgeable and were able to communicate what the problem was and what they were going to do to fix it.
Frank C,
Aurora, ILCarlos the Technician was great!
Sears scheduling service poor. They have switched to all AI, no live people to speak with anymore. Did not receive service updates, took two appointments and two days of missed work to get repair complete. One appointment no show, 2nd appointment thankfully Carlos was on the job and got the washer working!
Claudia H,
Gardena, CANot sure what this is for
Technician knows his work. Not too happy as to how long it took company to stay on top in finding the parts. Was without a major appliance close to two months. Company needs to know how important the appliance is very essential to the household.
Velma P,
Pearsall, TXOven
Part not available he looked also for aftermarket parts. NA
Jeff P,
Oceano, CAGreat technician
David was very professional , courteous and knowledgeable. He answered all my questions and was very pleasant to talk to. Thank you David !
Andrea S,
Charlottesville, VAScott's work
Scott's the best we've ever had. Kind and considerate and very knowledgeable.
Rod C,
Dothan, ALOven repair
Great service! Colin was clean, neat and efficient. He was friendly and kept in touch while on the way.
Taraisreal K,
Great Neck, NYDiagnosed the problem with our Refrigerator
Excellent customer service! Communicated the work done and the issues found. We were very appreciative of the professional work performed by this Sears technician. Finally found the problem with our refrigerator.
Matthew M,
Ridgecrest, CAIce maker
He explained everything and showed me the problem. Told me it is a maintenance issue which made me very thankful.
Julie B,
Evansville, IN