Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Great Service
January 30, 2026
Overall rating

Should I ever need repair service again I would not want anyone other than Rakibul. He was professional and did a great job fixing my Kitchen Aid top oven.

Vicky B,

Waverly, AL
Very Professional
January 30, 2026
Overall rating

Eddie arrived on time and was able to make all repairs. Very professional and was able to have the repairs done in a very timely fashion.

Darrielle D,

El Cajon, CA
Very pleasant and technical service.
January 30, 2026
Overall rating

Brian arrived on time, took care of the work and left the area cleaned up. Pointed out the issues that need to be addressed on our end. The Service from Sears was absolutely the worst ever in the history of service. Cannot speak with anyone. Missed the original appointment 3 times. After the diagnosis and the parts were ordered, they cancelled the service and finally arrived on the 4th time. Had to move everything in and out of under the sink. Not use the dishwasher. Bogus times. Will not use Sears in the future.

Kathleen F,

Uppr Blck Edy, PA
1.30.26
January 30, 2026
Overall rating

Todd was knowledgeable, conscientious and thorough in evaluating the issue with our dryer.

Monica E,

Allegany, NY
five
January 30, 2026
Overall rating

Checked out cooktop, & tried to get parts to replace ones not working as they should. Reported parts not available & that American Home Shield would be in contact with options

Marilyn R,

Valley, NE
patrick
January 30, 2026
Overall rating

Very competent technician. Explained the problem and ordered the parts Came on time for both appointments. Happy with the repair.

Stuart W,

Oxnard, CA
Excellent technician
January 30, 2026
Overall rating

Stephen is prompt, efficient, personable and knowledgeable. Great guy! Great job!

Cynthia R,

Dudley, MA
Great service!
January 30, 2026
Overall rating

Steve was very professional and did a great job! Repair was done quickly and efficiently

Molly L,

Dallas, TX
Fridge repair.
January 30, 2026
Overall rating

Took three months to get my fridge fixed with multiple visits by the techs. Wasn't their fault as we had parts related issues beyond their control. Wasn't very happy with the techs themselves.

Gregory M,

Jacksonville, NC
Great job
January 30, 2026
Overall rating

Knowledgeable , quick and professional. I had been waiting 3 months for part but finally got if finished thanks to sears.

Phillip D,

Englewood, OH