Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent
February 28, 2026
Overall rating

Tech was Professional, friendly and polite. Called before hand to let me know he was on his way.

Martha P,

Watsonville, CA
Great Technician
February 28, 2026
Overall rating

Quick, neat and accurate . Sears home repair website is terrible—slow, buggy and inaccurate.

Cynthia B,

Nixa, MO
Good
February 28, 2026
Overall rating

Seemed to be a very knowledge man. Good service thanks

William M,

Liberty, TX
Great Job!
February 28, 2026
Overall rating

Phillip was very knowledgeable. He put the part in washer. Gave my wife some useful advice when using machine. He said if we had any problems let him know. We were really pleased with him. He's a great asset to Sear's. He deserves a raise! Jim and Rose Madre

Jamesl M,

Swansboro, NC
Excelent workman
February 28, 2026
Overall rating

He helped by stating is is covered by my home warrenty

Harold A,

Montgomery, TX
Capable, knowledgeable, and kind
February 28, 2026
Overall rating

Michael is by far the most pleasant service technician who has come to our home lately. He not only checked our washer's functions, but he also told us more than we had previously known about this model. He readily answered our questions, and based on his training and experience, he was knowledgeable and capable.

Russ C,

Hoover, AL
Gregory is a Keeper
February 28, 2026
Overall rating

Gregory is very efficient and professional with a great personality.

Walter P,

Middletown, DE
Washer service
February 28, 2026
Overall rating

Very pleasant and knowledgeable person easy to talk to and apologized for being late .

Seema M,

Lafayette, CA
Review of Matthew
February 28, 2026
Overall rating

Matthew did a great job for us. He quickly recognized the issue with the oven and informed us what was required to correct the problem. He was prompt, courteous, and skillful. He did a great job.

Ken N,

Hot Springs National Park, AR
Service by Juan/ Sears home services
February 28, 2026
Overall rating

Juan was very professional. He called when he was 30 mins out and showed up right on time. He was very knowledgeable about the refrigerator and took several pictures, which is something the other company did NOT do! He was very polite and a pleasure to work with. Thank you so much for the opportunity to share our thoughts. Have a great weekend! Stacey & George

Stacey L,

Fort Myers, FL