Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Alex the master
January 30, 2026
Overall rating

Alex was terrific. Very professional knowledgeable courteous. He is the right guy for the job. I felt lucky to have gotten him

Robert H,

South Portland, ME
Great customer service
January 30, 2026
Overall rating

We've had issues with our dishwasher since we purchased it although Randy was not able to figure out the exact issue he did give us some insight of what may be causing our dishwasher to mis function.

Claudia A,

Manteca, CA
Service
January 30, 2026
Overall rating

Marcus was friendly and courteous. He was knowledgeable and did what he was there to do.

Otis L,

Darlington, SC
Dishwasher repair
January 30, 2026
Overall rating

Karl did a Thorough job replacing pump and ensuring leak issues resolved

Matthew D,

Marlboro, NJ
Excellent job
January 30, 2026
Overall rating

Technician was professional and did excellent job. The service center arranged to fix my washer in 2 weeks, but after first visit, part ordered and then took another 2 weeks to get my washer fixed. Was an easy fix and I started to let husband do it. Had warranty so kept waiting. Thanks for sending a good guy out to fix it.

Robin B,

Quitman, TX
Wonderful Service!
January 30, 2026
Overall rating

Marcus was very professional, and very helpful. He explained things, and answered all my questions. I have very high compliments for him!

Susan W,

Arlington, TX
Joseph
January 30, 2026
Overall rating

The BEST! Knowledgable, friendly, competent and just overall awesome! Highly recommend!

Cynthia R,

Raymond, ME
Washer Repair
January 30, 2026
Overall rating

Kyle repaired my Kenmore washer today. He was thoroughly professional and performed the repair in a quick and timely manner. He answered all of my questions and gave me a ton of advice. This was an excellent service experience.

Ray V,

Ocala, FL
WIFE LIKED HIM, I STAYED IN BED.
January 30, 2026
Overall rating

WORKED OUT WELL, JUST A LITTLE EXPENSIVE. PROMPT, FRIENDLY WILL LET YOU KNOW MORE WHEN THE REPAIR LASTS A WHILE.

Morris D,

Bloomington, IL
Replacement of oven part
January 30, 2026
Overall rating

They were very knowledgeable, thorough and organize. Excellent job. Thank you.

Madeline Q,

Trujillo Alto, PR