Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great guy
Even though our problem isn't fixed, Dino was a great guy to have work on our dryer. Sears home service is hard to get ahold of, hard to schedule with, and I hope to get our machine fixed.
Randall T,
Lawson, MODryer repair
Verley was great. Excellent customer service. Was able to figure out the issue and resolve it.
Ulysses C,
West Palm Beach, FLDedicated and well educated
Randal gave me a call ahead of time to get the details straight about the issues needed for the repair and he advised his eta. During the repair he was informative and kept me updated with his progress. Very helpful repairman and very knowledgeable. Thank you for your service
Brian A,
Guthrie, OKMicrowave repair
I'm impressed by the quick appointment and shipment of the part. However, I do thing it is a bad design flaw that a broken latch will cause a circuit breaker to trip.
Daniel K,
Chicago, ILpossible repair
Travis was respectful and knowledgeable in his visit to see if our washer could be repaired. . Haysmers
Lanell H,
Volcano, HIGreat Service
Fred was on time on the day promised. He evaluated the problem and explained what had happened clearly. He then explained all of our options and related costs. The parts and repair would have cost ad much as a new unit. So, we chose to shop for a new unit.
William R,
San Martin, CAservice provided by Drew
Definitely a five-star experience, so knowledgeable and professional. A pleasant experience
Michael M,
Jamestown, NCService
Quick service… repair man was extremely professional and knowledgeable. I would definitely recommend him
Lashan H,
Dunnellon, FLGreat
Conrad Was great he called to let us know when he would arrive. Was timely and fixed the dryer. Very professional. Thank you
Ann J,
Fairfield, CAcustomer
Avarie is a outstanding technician. He went above and beyond to make sure we would get our refrigerator running again. He came twice to our home. The first time he diagnosed the problem, ordered parts needed & we received them in 2 days. Unfortunately, it took Sears another 2 weeks to send someone out here. Insisting I still needed another part. I hope now my refrigerator continues to run. Today is 2 months exactly since the problem started. Thanks to Jade & Mark helping to get a quicker appointment to get this all resolved.
Monica M,
Franklin Square, NY