Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Washer repair
Alonso was thorough and completed the repair quickly. Thank you
Albert H,
Las Cruces, NMOven repair
Excellent service! He was courteous , thorough and very knowledgeable. Will use you guys again.
Robert H,
Chandler, AZSeamless process
Mehrdad the technician who came out from Sears was wonderful. He was very kind, friendly, and easy to talk to. He took the time to explain everything in a way that made sense and made sure I understood what was going on. I never felt rushed or talked down to. It really made the whole experience feel comfortable and stress free. I truly appreciate his professionalism and would gladly recommend him to anyone.
Azur W,
Seattle, WAGreat Service
Scott was very friendly and professional and knowledgable about my washing machine. He thoroughly checked my washer and did his best to ensure that it was working properly before he left.
Sara W,
Black Mountain, NCTechnician
The technician that came and repaired my oven was very kind and knowledgeable. He was very polite. However, Sears service is horrible. I sat at home waiting for an entire day yesterday for no technician to come nor any communication that they weren't coming. When I contacted Sears the person I talked to set up my service for the following day guaranteeing that I would be priority and the technician would be told to come first thing at 8 am. This turned out to be untrue and the technician came at 230 pm and was unaware of needing to come in the morning. Get yourselves together Sears!
Melinda B,
Kenosha, WIThe best!
We love Avery! The most pleasant person to deal with ! Thank you Avery !!
Karen B,
Lake Grove, NYRefrigerator repair
Excellent overall service! Prompt and problem focused. Included tips for future ice maker management.
Thomas N,
Vienna, VAComplete job
First service did not do a complete analysis this technician did a complete job
Robert E,
Clermont, FLRefrigerator ice maker
Michael is so efficient and fast. He has repaired several of our appliances.
Ge K,
Joppa, MDPATRICIO -
PATRICIO KEPT ME FULLY INFORMED OF HIS ETA. HE QUICKLY IDENTIFIED THE PROBLEM, EXPLAINED IT TO ME AND DEALT WITH IT. PATRICIO WAS VERY PROFESSIONAL AND PLEASANT THROUGHOUT. HIGHLY COMMENDED.
John M,
Sonoma, CA