Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Great service
January 31, 2026
Overall rating

Fast, professional, friendly service. Had everything fixed and put back together within q hour. I highly recommend Sears service.

Jessica P,

Tucson, AZ
Oven malfunction Diagnosis
January 31, 2026
Overall rating

Daniel did an excellent job of diagnosing the problem. Unfortunately, the repair estimate, plus the recommended monthly service agreement cost, was too high. As our LG oven was a 2017 model, it made more sense to purchase a new oven/range from another vendor where we already have a technical support agreement.

Robert M,

Gainesville, FL
Great
January 31, 2026
Overall rating

Amazing job and did. Thank you so much for the service

Lewis W,

Chicago, IL
Knowledgeable and efficient
January 31, 2026
Overall rating

My tech was very knowledgeable and efficient. He had my dryer up and running in about an hour! Highly reccomended!

Ammon R,

Fountain, CO
Dryer
January 31, 2026
Overall rating

Great communication, kind knowledgeable and courteous. Fixed the issue quickly once we could get on the schedule .

Jessica H,

Atascadero, CA
Fix flame settings on propane cooktop
January 31, 2026
Overall rating

Perfect. He knew what he was doing. Thoughtful and polite. I would like him again should I need additional assistance

Karen O,

Colfax, CA
Excellent, professional , skilled technician
January 31, 2026
Overall rating

Jamshid was such a professional. After several disappointing service from Sears, we were so thankful he was our technician. He listened to our frustration, he was professional, skilled& friendly. He called to tell us that he was on his way…even after a challenging snowstorm. Absolutely the best technician ever!!! The Bavarins

Gloria N,

Alexandria, VA
Great service
January 31, 2026
Overall rating

Mark was very knowledgeable and experienced. He took the time to look at the problem and explained things clearly.

Helen S,

Temecula, CA
Conceal is awesome
January 31, 2026
Overall rating

Vonzelle is the best! Always knowledgeable and friendly!. Gets the job done!

Joseph P,

Everett, MA
Very pleasant and professional
January 31, 2026
Overall rating

Sergio was definitely knowledgeable, but I am frustrated with both Choice Home Warranty and Sears Home Services that, after waiting for a week for the first available appointment, they sent a company that doesn't even deal with water sourced heat pumps. I had noted "water sourced", as well as the Trane model number, in the service request.

Gail O,

Greenwood Village, CO