Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Dryer Repair
February 01, 2026
Overall rating

Shaun was excellent. He checked my dryer and found many problems. He explained each one thoroughly and I realized I'd be better off to purchase a new dryer. He was honest and didnt "push" getting my dryer repaired. For what it would have cost, the better option is to purchase a new dryer. I appreciated his honesty and the information he shared about buying a new dryer.

Rhoda F,

Greenfield, WI
Great!
February 01, 2026
Overall rating

He took time to explain things very well. Very polite and knowledgeable.

Christina B,

Belleville, IL
Great Service
February 01, 2026
Overall rating

Quick response, arrived on time, good communication, knowledgable diagnosis, repaired on time, overall great service, will be a repeat customer.

Rob N,

Roseville, CA
Great job
February 01, 2026
Overall rating

He did a great job!! Very knowledgeable and helpful and polite

Bruce P,

Creal Springs, IL
EXCELLENT SERVICE!
February 01, 2026
Overall rating

Héctor was very professional and was open to answer all my questions with respect.

Manuel S,

Boqueron, PR
Refrigerator repair
February 01, 2026
Overall rating

Arben was very knowledgeable, explained everything to us. He identified the issue , ordered the parts required then returned and installed them. Refrigerator now working again! No fault to Arben but 2 other appointments had been scheduled with another technician and had been cancelled by technician without a reason why. We were very frustrated with this process until Arben responded on the third appointment that was scheduled.

Tina M,

Gloucester, MA
great service
February 01, 2026
Overall rating

Very professional and on time. He explained everything clearly. Great job

Meral T,

East Grand Rapids, MI
Snowblower
February 01, 2026
Overall rating

Bruce was amazing. Great service! Fast and very informative and you can tell he is very qualified with alot of experience

John A,

Rochelle Park, NJ
Dryer Repair 1-30-2026
February 01, 2026
Overall rating

Gabriel called when he was about half an hour away and arrived in that time. He explained what he would be doing and began the repair. The dryer is working great again and we are happy with that experience.

Mark D,

Milwaukee, WI
Microwave issue
February 01, 2026
Overall rating

Hi, microwave is running fine now. After 30 days, it is now back. Thanks. I found the top front cover was lose , it's above the door. Sears took 30 days to fix this, I understand the availability of a parts and other issues but I was expecting that it should've been fixed earlier.

Muhammadj R,

Rockville, MD