Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Efficient and friendly
February 01, 2026
Overall rating

Great expertise, explained what was going on and gave me information to decide how best to proceed within my budget. Thanks!

Elizabeth S,

Shoreline, WA
Review of Ricardo
February 01, 2026
Overall rating

Ricardo is tops in my book. He was a perfect gentleman, professional, obviously knows what he is doing, quickly answered my questions and demonstrated his technical expertise. He was clean, polite, and timely. You can send him to me for repair work in the future. Thank you Ricardo!!

Belinda C,

Umatilla, FL
charles
February 01, 2026
Overall rating

Very professional diagnosed the problem ordered required parts installed parts resolved the issues,

John M,

West Bloomfield, MI
Isidro was Great
February 01, 2026
Overall rating

Isidro was a gentleman the moment he walked into my house. He had experienced and useful information and performed his duties flawlessly.

Charles B,

Kailua, HI
Great service . Very experienced and very kind .
February 01, 2026
Overall rating

Tom came on time . Listening very calmly what is the problem and what I did to try fixing from my end . He Checked everything and explained to me what is happening on my dishwasher. He was Very patient to find a real issue and very knowledgeable to tell us to understand situation. It was very helpful. Thank you very much .

Hitomi M,

San Antonio, TX
Jorge S/ Victor
February 01, 2026
Overall rating

Both Technician did an outstanding job! They answer all my questions.

Vicente P,

Saint Cloud, FL
ellant
February 01, 2026
Overall rating

fast reliable and competent and again and again and again

John M,

Portage, MI
Sears Home Services technician
February 01, 2026
Overall rating

Pat was on time, very pleasant, professional & courteous. He fixed the problems with my dishwasher. He is a keeper for your company,

Joan L,

Vancouver, WA
Anthony B from Sears Home Services - Wonderful Technician
February 01, 2026
Overall rating

I was very impressed with the way Anthony kept me updated on where I was on his schedule by texting me. Your service had given me a window of 8:00 am - 5:00 pm. Anthony sent me an update that he had 2 stops before me, but hoped to be here by 11:30. Then he sent me a text that he would be here in approximately 50 minutes, and he showed up in 30 minutes. I felt like I really mattered, and that was the first time I felt that way since this whole furnace thing started with Choice Home Warranty. I have had 2 other technicians from 2 different companies and neither of them gave me the respect that Anthony did; and this furnace problem has been going on since November 1, 2025. After looking at my furnace, and telling me and my son what was going on with it, why it wasn't working correctly, he said he was going to call Home Choice and get approval and would let us know before he left if they approved it or not! He went out to his truck and did just that! Unbelievable! I had about given up that anyone would be able to solve my furnace problem. I would give Anthony a 100 stars if I could! He is a very reliable, professional, pleasant young man to work with and I would recommend him to anyone with a furnace problem.

Beverly P,

Cherry Valley, IL
Much Improved Service
February 01, 2026
Overall rating

Excellent Service. Timely, Efficient, Knowledgeable, Very Polite, Neat, Great Service Tech.

Robert C,

Salisbury, MD