Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Mark was very competent and helpful!
February 09, 2026
Overall rating

Mark was great, friendly and gave us advice on how to reduce the load on the heating elements and also reduce lint buildup in our 16 foot long dryer exhaust! Thanks for everything Mark!

Jerry K,

Oxford, MI
Dan was great.
February 09, 2026
Overall rating

Dan was our last technician and discovered the extra part shipped later was a thermal switch (or fuse, I can't recall now) for a different dryer and not ours. He said we will get a refund after he turns it in which was very honest of him!

Jerry K,

Oxford, MI
Excellent service
February 08, 2026
Overall rating

The technic excelent job and very professional. Excelent job. Sears is the best.

Steve R,

Bayamon, PR
Great job
February 08, 2026
Overall rating

Clement did a great job repairing my refrigerator. He located the problem, had the part ordered expeditiously and came back and fixed the issue.

Carol F,

Lancaster, SC
Dishwasher repair
February 07, 2026
Overall rating

Thought we'd be done with one visit but the part he had on the truck to match the dishwasher did not work. Had to order parts to my house and come back the following week not a problem. The dishwasher is working again. I think we can trust Sears home services for things like washer, dryer, dishwasher refrigerator the big appliances that have so many electronics to them spend great work.

Don C,

Madison, IN
Stivers
February 05, 2026
Overall rating

Repair agent very nice on time ,still have not received answer on claim Sa -1708576

Douglas S,

Hampton, FL
Washer Repaired
February 05, 2026
Overall rating

Michael does a great job. He cleans up when he finishes. It looks like a new washer.

Joy R,

Batesville, AR
dryer
February 05, 2026
Overall rating

very professional and explained our problem very well and would recommend this service to all.

Dennis C,

Lenexa, KS
Refrigerator repair
February 05, 2026
Overall rating

Barry was professional and courteous and offered suggestions for future care and maintenance.

James B,

Milford, DE
Glenn
February 04, 2026
Overall rating

He was very polite and took his time and tried to figure out what was going on. He persisted and but then called Frigidaire tech support to help with the issue.

Judy G,

Perryville, MO