Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Washer machine
February 11, 2026
Overall rating

The technician came out and fixed my washer. He was in and out. Took no longer than 10minutes to complete the job.

Tianna C,

Austin, TX
Harold the tech
February 11, 2026
Overall rating

Very courteous, and quick. Had the dishwasher up and running in no time.

Roseanne C,

Denton, TX
Exceptional service
February 11, 2026
Overall rating

Scott has worked with us before. He goes out of his way to take care of our needs. In this instance, instead of ordering a part causing us to go without a refrigerator for several days, he drove to the distribution center and picked up the part so we could have our refrigerator back and working asap. Always delightful and professional. You need to clone him.

Brian F,

Loveland, OH
Service call by Barry T
February 11, 2026
Overall rating

Barry was on time, professional, and respectful, A pleasure to work with.

Allen S,

Hattiesburg, MS
Very Happy
February 11, 2026
Overall rating

Very knowledgeable and courteous. Great experience. I would definitely use Sears for future service.

Jeff K,

Crawfordville, FL
Good service
February 11, 2026
Overall rating

Tech arrived early, quickly installed water filter, was paid and departed, He was friendly, informative and competent. Only downer was the exorbitant cost of service.

Charlie A,

Fort Worth, TX
Washer repair
February 11, 2026
Overall rating

He was quick, neat, knowledgeable and professional. Polite and kind

Debra H,

Charleston, WV
Refrigerator
February 11, 2026
Overall rating

Very knowledgeable refrigerator technician best I have dealt with would want him in future

Mike Q,

Lake Jackson, TX
Refrigerator fix
February 11, 2026
Overall rating

Thomas gave us a lot of confidence. Very pleasant. Really knows what he is doing. True 5 star rating

James S,

Murrells Inlet, SC
Professional and master technocian
February 11, 2026
Overall rating

Thomas was professional, knowledgeable and efficient. He quickly diagnosed the problem with my washer and explained everything clearly and had it fixed in no time. Thomas was super friendly and respectful of my hone too! I couldn't be happier!

Michelle H,

Lowell, IN