Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Awesome new friend.,.
This gentleman has been to her home twice. He first came in as a technician. He left a new friend. Did an amazing job very friendly, very knowledgeable and explanatory. He is highly suggested by our family.
Bobby P,
Bryan, TXRepair service by Jim for Tim
The service by Jim was great and professional. He was thorough in his communication. However the experience in dealing with was very much frustrating and with much to be desired. Totally relying on AI with no way to talk to a live rep is absurd. In the communication from Sears they warn about a cancelation fee if not done prior to 24 hrs. However I received a cancelation notice around 11:30 on the day of service. Also, having an 8-5 window for service is ludicrous. Scheduled service calls are planned and so should the times to do repairs where a lesser window of service could be given in my opinion. Lastly constantly sending out notifications to confirm was very irritating. One time should be sufficient.
Timothy J,
Morristown, TNTadd
Professional, knowledgeable and prepared. Very friendly and informative. Arrived with the part that he predicted that we needed by my description of the problem. Thank you Tadd!!!
Emily-miche C,
Milford, NYCustomer service
Great customer service — kind, very professional, and knowledgeable. Quick turn around
Quinta N,
Ennis, TXGreat service!
Gregory was very professional and knowledgeable! He got my dryer issue fixed so it will work now.
Sarah J,
Powell, OHIce Machine
Christopher was very thorough and professional as well as quick.
Pamela W,
Milpitas, CABosch refrigerator repair
Great service from David! He was on time, found the issue promptly and completed the repair. I'm so glad we don't have to replace our fridge, whew.
Lea K,
Bainbridge Island, WACook stove
Tyler is great he explain everything to us .he can work my appliances all the time
Karen W,
Conesus, NYRepair
Great guy knows what he's doing would use him for all my appliances repairs
Billise S,
Lincoln, ARService technician
John is very professional. Gave us a heads up call upon arrival. Very quickly diagnosed our fridge issue. Would definitely use his service again.
Ronnie C,
Grand Blanc, MI