Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Helpful technician
February 17, 2026
Overall rating

Friendly, funny, and didn't give up on resolving the issue.

Molly M,

San Clemente, CA
Fridge service
February 17, 2026
Overall rating

Jorge was prompt, friendly, knowledgeable & clean while serving our fridge, stove & dishwasher. We were very satisfied with the service! Also, I loved that I was able to get an appointment this morning when scheduling last night.

Sue K,

Round Lk Park, IL
Washer
February 17, 2026
Overall rating

Jonathan was very nice and presentable.He was able to fix our washer without any difficulty.We appreciate everything he did.

Betty M,

Delano, CA
Dryer repair
February 17, 2026
Overall rating

Very friendly and punctual. Repaired dryer in a timely manner.

Dell F,

Canyon, TX
Great service
February 17, 2026
Overall rating

Super friendly, super helpful. Great experience! We appreciate the help.

Robert F,

Victor, NY
Need To Have Live Person To Talk To
February 17, 2026
Overall rating

Enrique was great. But two parts mailed were defective and on one scheduled call no one showed up. Do not like not being able to reach a live person when needed. Am thinking of canceling my warranty, this was too much hassle. You need to have someone we can talk to when problems arise.

Sharon J,

Riverside, CA
Sears Tech repair hot water heater
February 17, 2026
Overall rating

John is the absolute best. He was prompt, professional and extremely knowledgeable. John is welcome in my home as a service technician anytime. John is extremely competent. Five stars all the way. Thank you John

Vanessa C,

Middletown, PA
owner
February 17, 2026
Overall rating

Juan, did a fantastic job on our dishwasher, a no nonsense guy just get the job done!

Victor W,

Saddle River, NJ
Knowledgeable
February 17, 2026
Overall rating

Audrey was very professional and knowledgeable. She explained what she would be doing.

Karen/ H,

Orlando, FL
Dryer
February 17, 2026
Overall rating

Very quick and fast very nice and very respectful. I'm quick for his service.

Blanca A,

San Antonio, TX