Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Daniel was great, but Sears Home Service is a joke.
Daniel did a good job repairing my washer, but AI screwed up scheduling appointments and the dates he was scheduled to come, he didn't show up because he was never given the order. I got 3 emails from a Sears technician saying they came to my home and no one was home. That's a lie. I have always been home at my scheduled time and the technician sent photo's 3 times of a house he supposedly went to and that wasn't my house. I am very dissatisified with Sears Home Service. Daniel knows where we live because he had already been to my house 2 times.. I bet it was AI just pulling a photo of someone's house from who knows where. Daniel came when he actually go the order dispatched to him. My appointments to complete the service was reschedule 6 time by Sears AI. I told American Home Shield they need to contract another appliance company to be their company to use and to never use Sears Home Service.
Jayne B,
Resaca, GAFabulous job
Valderas was very helpful, knowledgeable, friendly, and professional. He even gave us advice on maintaining our LG washer and dryer - helpful tips that the consumer doesn't k ow about. I would definitely recommend Valdemar.
Bob W,
Davison, MICordial and quick
I had an overall good experience with Cesar. The only complaint would be that he was quite late on both visits.
Ram R,
Frederick, MDTechnician
We had a simple fix and Caleb was efficient, personable, polite, and instructive- so that we could do our best to avoid the same problem that occurring again.
Robin B,
Indianapolis, INProfessional, knowledgeable, personable.
It took a long time to get the appointment but on the day upon which it was scheduled David advised of his arrival by telephone and once on site he was able to diagnose and repair the snowblower. I'd use him again.
Scott S,
Gladwyne, PADryer Repair
Bryan is very knowledgeable and polite Got us up and running with a quiet dryer
Daniel L,
Nebo, NCBrian
Brian was excellent. On time, detected the problem immediately, professional and very neat. I wish all repair Jan were as competent as he was.
Janette B,
Medford, NYGreat Service!
Bennie arrived on time, both for diagnostics and repair. He handled the issue knowledgeably, was professional and polite. He fixed the problem! I'm highly satisfied with his work.
Katherine B,
Palm Coast, FLSears app Appointment
Sears appointment services is terrible . I waited four days for someone to show up to fix my refrigerator. I would get a text the night before saying that The appointment was confirmed, but nobody would show up.. I will not be doing business with Sears home service any longer. I would have to call to find out that the appointment has been canceled and no one was coming. Four days of my life wasted, waiting for sears show up.
Marlene L,
Sunland, CAVery knowledgeable
Provided thorough analysis and diagnosis of the symptoms plaguing our refrigerator/freezer. Ordered the correct parts the first time. And performed a swift install. This guy knows what he is doing! 10/10 great service and personality!
Simeon W,
Naperville, IL