Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Scheduling was a NIGHTMARE! Technican was GREAT.
scheduling was all AI. I kept getting scheduled and cancelled. To give a service window of 8 - 5 is to wide. You expect us to stay home all day and wait. And then get cancelled. I was completely frustrated in trying to confirm appointment. AI was not helpful. Bring back real people. And pay your technicans more, shame on you!!!!!
Jill C,
Hummelstown, PAPhillip review
He was on time and professional and helpful with information,
Brian M,
Center Barnstead, NHExcellent customer service and technical support
Excellent customer service and technical support provided. Thank you very much.
Clintonand K,
Nanuet, NYAwesome
He was an awesome guy, he explained how things worked and why it stopped working. I appreciate people like that, thank you
Jessica J,
Chicago, IL8 am to 5 pm is too large of visit window
Adam was great. The ability to contact Sears and provide a narrower service window is unacceptable.
Shirley R,
Hillsdale, NYAwsome 5 star
On time, actually showed up early. Kept neat area, very professional, knowledgeable and was able to explain so I understood what he was doing. Would def recommend for him to come bck if necessary. Thank u for a wonderful all around experience
William W,
Coaling, ALProfessional and timley
Dave did a great job, was very clean, and very professional.
Josh M,
Wooster, OHService By Robersy
Robersy was clearly concise and informative in providing the issue with the dryer.
James R,
Vero Beach, FLGreat Job
Franci Was Very Thorough. Pin Pointed The Problem Quickly and proceeded with the repair. I wish All Techs had the knowledge he has acquired.
Daniel H,
Bristol, INExcellent Service
When our gas range had an issue (bake function not working) I put in a service call to Sears. The Service Techinican (David) let me know when he was on his way before hand and arrived in the estimated serive window. David quickley diagnosed the issue and started the repair, David is one of those people who is very professional and explained our options to repair the gas range. The service was completed quickly and performed the diagnostics and temperature check after the repair was complete. Overall we were extrememly impressed with David's skill and professionalism, if we ever need an appliance repaired we will be calling Sears and would love to be able request David as our repair tech as we feel he is someone we can completely trust no question. Thanks Sears and Thanks a bunch David, you made a appliance repair a smooth experience!! David C.
David C,
Walled Lake, MI