Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
New LG Dryer Repair
Great customer service & knew the problems. He got the parts order & fixed the issue in a fast way.
David W,
Shafter, CATom Llongman
Very friendly and professional.He helped me find the best filter for the refrigerator
Tom L,
Silvis, ILAwesome
Very friendly. Willing to explain in depth issues and future things to look out for.
James W,
Pensacola, FLRepair of Washer and Dryer
Tyler was efficient and knowledgeable. He listened to our concerns, explained things well and also gave us tips to use our appliances more efficiently.
Janet Y,
Battle Creek, MIRefrigerator repair
Charles was a pleasure to work with. The issue was taken care of very quickly and efficiently. Thank you.
Joe M,
Tacoma, WAThe tech 's name was Bruce B.
Bruce was Very knowledgeable, patient and extremely helpful. I need a new washer, but he showed me how to navigate around the problem until I can get one. AND I actually think it's working NOW as long as I use only 1 rinse at a time. However-:I will NEVER purchase a Sears product or service EVER again. Yesterday, You had incorrect info about my washer and I spent 1 & 1/2 HOURS on the phone, text, email, your websites and could NEVER get a live person. Your chat 'people' are imbeciles with no option for the customer to personalize the dialogue. I was almost in tears and gave up. AND your products have deteriorated. I bought my Kenmore 300 series top loader washer in September 2017 and it needs to be replaced ?!!! Already!!!?!! And it was VERY expensive. Kenmore used to be the Gold Standard in appliances. Bruce was Excellent, but NO Sears for me EVER again, until live people answer the phone.
Donna K,
Salem, ORAC service provided by Duan H
Duan did a great job checking out the AC and was very pleasant.
Jessica M,
Covina, CAGreat customer service!!
Top notch service! Great customer service. Ease of appointment. Highly recommend the technician.
Wendi L,
Chico, CAfridge repair
the text was very nice and completed the repair quickly and cleaned up after completing the repair.
Richard B,
Hot Springs Village, ARRepair
Norman was very easy to seal with, called to confirm approximate time of his arrival, explained the problem and how to go about getting it solved. Very satisfied and would definitely deal with him again. Aloha
Christal V,
Kaneohe, HI