Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Mission Accomplished!
Appreciate Services from a Knowlegabʻe Professional who knows his craft/job, but also puts forward a respectful and pleasant work energy. Norman is upbeat and easy to understand and work with. He brings a sense of calm with him, which benefits his work when entering into others Homes for repairs.
Sarah K,
Kaaawa, HIJeffrey technician
Jeffrey is and had been the utmost professional each time sears has sent him to my home for maintenance. I hope everyone gets a technician as courteous and knowledgeable as he.
Benjamin S,
Pocahontas, AREXCELLENT, PRO TECH; EXT. !!POOR CUST. SERVICE; SCHED. SYS.
*UNPROFESSIONAL-UNETHICAL-LACK OF COUSTOMER SERVICE; CONSTANT CALL-ROUND ROBIN INEFFECTIVE PROCESS (TOTAL CALLS FOR US=32); MORE THAN 8 NO SHOWS FOR APPT.; LACK OF INTEGRITY W/WARRANTY CONCERNS; NO CONSISTENCY IN VARIOUS DEPT. REPORTS/CONVERSATION/CUSTOMER PORTAL! SCHEDULING IS absurdity-TOTALLY, LUDICROUS 7-6PM ; 8-5PM ; WAITING NOW 9+WEEKS FOR ...YET NO RESOLUTION
Penelope W,
Accokeek, MDMarcos troubleshooting a/c unit
Great job finding the source of the problem. Very good at explaining his finding and next steps.
Patricia S,
Harlingen, TXVery nice!
Helpful and informative. Came on time and diagnosed the issue.
James P,
Durant, OKService on Kenmore Washer
Fantastic service by Mehrdad, professional, courteous and very comfortable having in our home. Highly recommended!
Scott L,
Edmonds, WAGreat Service
Benjamin was very helpful in our attempts to navigate through our warranty service. We appreciate his patience and advice.
Ceasar S,
Hopkinsville, KY👍 👍 Thank you Garth!!!
Garth was timely on arrival and communication about arrival time, and knowledgeable about how to repair our Kenmore fridge. In all, Garth did a great job!
Wade S,
Boca Raton, FLKnowledgeable and Professional
Lawrence is punctual, friendly and knowledgeable - he is top notch.
Kamrin M,
Paso Robles, CASnow Thrower
Tech did an awesome job getting my snow THROWER operating again.
Terrence S,
Farmingville, NY