Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Awesome Service!
March 05, 2026
Overall rating

Jonathan was fantastic! He went over and above to help research our "tricky" range to make sure we are ordering the correct parts and help brainstorm next best solution when a part is as on back order. We truly appreciate Jonathan and his hard work to get our oven back up and running!

Glory B,

Jennings, FL
Quick diagnosis and resolution
March 05, 2026
Overall rating

William knew exactly what was wrong with our refrigerator as soon as he saw it. Within just a few minutes, he was able to diagnose the issue with a service quote and recommended resolution.

Darrin T,

Brandon, MS
Rancarlos
March 05, 2026
Overall rating

Very nice and informative tech. Quick and easy repair. His experience showed.

James B,

Santa Barbara, CA
The truth !
March 05, 2026
Overall rating

Marshall was very professional and very patient and very knowledgeable about his profession and to me as a customer that showed passion thank you Marshall and thank you Sears for really and truly sending someone who cares.

Wilbert V,

Dyer, IN
Great experience
March 05, 2026
Overall rating

Fantastic is all I can say. Have used other Services in the past. Sears home service Is great. Showed up on time and was very Helpful on explaining everything. Gave us Great options. Highly recommend. Great Service

Vince C,

Canal Winchester, OH
Fast and thorough service
March 05, 2026
Overall rating

Juan, quickly overcame the issue of moving the washer from a very tight spot by using a trick only learned through experience, then ran the diagnostics, and found low water pressure as a possible cause. After cleaning the filters on the cold and hot water hoses entrance washing machine started to work. He answered all our questions while the tests were being run.

Othoniel R,

San Juan, PR
Terrance was Great
March 05, 2026
Overall rating

Very pleased with Terrance. When he came the first time and replaced the first parts but the dryer did not work, he immediately ordered additional parts and put the dryer back together and left the area in the same condition. When the new parts came in, I was pleased it was him again. He again left everything clean and proper.

Diane C,

Enid, OK
A/C Service
March 05, 2026
Overall rating

It was ok, nice guys! ,they seem to know what they were doing, said it needed parts to fix. I think it was the wiring needed to be repaired, thanks again.

Doug C,

Phoenix, AZ
Refrigerador
March 04, 2026
Overall rating

Enrique gave excellent service . Very pleased. I would recommend. Thank you.

Rigoberto C,

Long Beach, CA
frig service call
March 04, 2026
Overall rating

excellent transaction. very professional. will recommend to others thank you

Raymond S,

Lockport, NY