Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Ice maker replacement
March 05, 2026
Overall rating

Ronnie was very nice and professional. He was knowledgeable quick and efficient with the repair

Lauren W,

Wiggins, MS
Repaired the dryer
March 05, 2026
Overall rating

Very happy the dryer is running ok. He did a good job!

Pauline M,

Union Mills, IN
Service Repair Representative
March 05, 2026
Overall rating

Excellent service, and great communication with the repair person. He checked many parts of the refrigerator trouble shooting for issues that might cause a problem with the function.

Sharon B,

Cambria Hts, NY
Wonderful Experience
March 05, 2026
Overall rating

Dwight was knowledgeable courteous and was able to resolve the issue with our fridge.

Alexander V,

Port St Lucie, FL
Excellent, fast service.
March 05, 2026
Overall rating

Great service and careful explanation of problem in a way that I could understand.

Kelly B,

Vancouver, WA
The Technician was amazing and knowledgeable
March 05, 2026
Overall rating

The Technician was very patient and explained the process and cause and how to fix it in detail. Also gave extra tips. That you.

Prajapati D,

Rome, GA
Washer repair
March 05, 2026
Overall rating

Knowledgeable, friendly, professional, Fixed my problem. Sears has handicapped their tech with all the automation with AI. It's not the technician, it's Sears has degraded in customer service

Maria B,

Karnack, TX
Awesome Service
March 05, 2026
Overall rating

Thank you Eugenio for coming out early to take care of us. The refrigerator looks and functions great. Be Blessed.

Songreta C,

Bay Point, CA
Technician
March 05, 2026
Overall rating

He explained on what he did to the unit. Very kind.

Noemi D,

Progreso Lakes, TX
Norman's repair service
March 05, 2026
Overall rating

Norman did a great job. On time as scheduled. Polite, friendly and a lot of Aloha. Explained what he was doing, made suggestions and best off all, got our Kenmore Pro fridge back on track. A terrific asset to the Blue Crew.

Dennis O,

Kailua, HI