Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Frig service call
March 05, 2026
Overall rating

He called ahead to share estimated time of arrival. Gave text message updates. Called when he arrived. Researched status of repairs. Diagnosed Frig. Shared his findings and updated the warranty dept that frig was not working.

Sallie P,

La Vernia, TX
Refrigerator repair
March 05, 2026
Overall rating

Jody B, is very friendly and seems to be very knowledgeable. I highly recommend Sears appliance repair

Walkerpat J,

Bullhead City, AZ
Ramon
March 05, 2026
Overall rating

Ramon was punctual and updated me about his arrival time. He called for assistance since our microwave was very heavy and built in. He explained every step along the way and worked hard to diagnose the problem and finally found the problem. He was well equipped with all necessary equipment and tools and even provided a protective blanket to cover the table where my microwave would sit. He was extremely professional and answered all our questions. We were very happy with the service provided. Thank you Ramon!

Catherine F,

Pasadena, CA
Great service
March 05, 2026
Overall rating

Quick and efficient. Gave us a solution in no time. True topic expert. Would call again if we had any other issues.

Dhileepan T,

Morgan Hill, CA
Thank you JAMES
March 05, 2026
Overall rating

James did a great job, of course i had to wait on parts to fix my fridge, he tex me let me know when you get the parts delivered, I did. He had the 1 extra part I needed in his truck, called me said he had and open appointment to repair earlier. Saved me an extra week with no fridge even i have an extra 1 in the garage. 6 days no fridge in the kitchen no choice. He always kept me up to date by texing. repair took about 2 hours. works great again.. He tex about 3 days later just to be sure everything was ok, nice guy, professional and great communication thru the process. Highly recommended 👍👍👍👍👍

Stephen S,

Las Vegas, NV
Ice marker was not working in my fridge
March 05, 2026
Overall rating

The person knew. What he was explained to me what the problem was and how he was going to fix it and he did, he also advised me to replace the water filter and how to order it. He did a great job thank you again.

Jane H,

Fort Worth, TX
Excellent service
March 05, 2026
Overall rating

Van, provided great results ! Van was very knowledgeable and provided fantastic service !

Ritchie P,

Sugar Land, TX
?
March 05, 2026
Overall rating

Ice maker is not working, but is possibly line pressure related.

David P,

Sioux City, IA
Outstanding service
March 05, 2026
Overall rating

Joanna is a great teacher, she was calm and provided her trainee Dave with excellent guidance. Both were a joy to have in our home. And the service provided was outstanding - fixing our ice maker issue!!!! Thank you

Beverly B,

Fernley, NV
Outstanding service & dedication
March 05, 2026
Overall rating

William was courteous, very knowledgeable and provided excellent future guidance.

Lee Y,

El Mirage, AZ