Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Awesome Service Tech
Cody communicates really well. Let me know when he was arriving to do the job. He was very fast and efficient. Did an excellent job and got our LG refrigerator back up and running.
Douglas R,
Bronte, TXFriendly and great explanation!
Eric provided friendly and thorough answers. He talked me through what he was testing and looking for. I appreciate his respectful communication and quick service!
Jessica G,
Stevens Point, WIHome Owner
Logan a good tech that said. Your AI bot and your new platform are the craps. I was supposed to have an appointment on 3/3/2026 no show, no call no text just a piece of crap bot with bad programming and the bot can't tell time and lies.
Jeffrey B,
Rancho Cordova, CAExcellent
He had to come to my house several times while waiting for parts to come in. Very nice and pleasant. Done an excellent job.
Brittany H,
Hazard, KYEric Sears Appliance Technician
Eric is a definite professional. I recommend him highly and welcome his services on a consistent basis as needed. He gets an A+ on communication, punctuality (called to say he was 20 minutes to arrival) knowledge, friendliness, and professionalism .
Katie L,
Columbia, SCAwesome Service
I appreciate the professionalism and knowledge that Aaron exhibited. He was able to diagnosed the issue of the microwave. However, he said the part is no longer available. I just called our warranty company and they are waiting for your recommendation. I hope to get a microwave soon. Thank you for your assistance.
Jasmin L,
Jacksonville, NCLG range repair
Kenneth came in and it took him 2 minutes to figure out the multi layered issues. He ordered the parts and was back when he said he'd be and fixed it all. Great guy and he knows his stuff!
Shawn B,
Roan Mountain, TNGreat Tech
Excellent experience. If I have issues in future, I hope to work with him.
Sterling B,
Washington, DCReal Expertise
Knowledgeable, professional, and personable tech who well explained the issues and options.
Milan D,
Orland Park, ILRefridgerator repair
David was curteous and efficient. My only complaint is with Sears Home Service. It is impossible to call them and receive any human help.
Jaames E,
Puyallup, WA