Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great Service
Tech was friendly and knowledgeable. Repairs took a reasonable time. Thank you.
Ricky T,
Atlanta, GAVery pleased on all counts
Dave did a great job with our clothes washer problem. The charge was reasonable and in line with today's pricing.
Steven F,
East Haddam, CTLG4200 Dryer Diagnostics
Harold did a great job diagnosing my dryer to find the suspect problem. I chose not to fix the dryer because of the over priced parts per online research. The part (PC Board) and labor to fix my dryer came to approximately $1,250. That's outrageous! Therefore, I can't recommend Sears A&E Repair for any appliances.
Steve G,
Maud, OKGreat guy
Did the work required in a timely manner. Couldn't expect any better of a job.
Alex O,
Swanton, OHExcellent Service by Bryan
Bryan was excellent !!!!!!!! Sears not so much -------------- I called the phone number on my contract in order to renew my contract and could not get the Department for the Master Protection Agreements. I called several times, and searched the Internet but to no avail -- all I could reach was your automated Home Service Department. Thus, I will no longer use Sears. If you have no way for us to contact for renewing our contracts, it is save to believe you no longer want long-time customers. I'm not alone as many have told me. You advertise for people to have contracts with you --- but no one can find a working phone number that works for Sears Master Protection Agreements nor can we reach a live human being to ask about them. You simply don't want long-time Sears customers anymore.
Alice S,
Oak Ridge, NJService
Jim was thorough in checking the problem and completing the repair. Explained issue.
Carol J,
Valley Lee, MDFixing dishwasher
Everything went well. Shayne is kind and friendly and we appreciate his conduct and efficiency to get the job done well.
Loretta N,
Apalachin, NYCOULDNT ASK FOR BETTER SERVICE
Austin came out and diagnosed our problem. Was super helpful with the process.
Heidi B,
Mansfield, OHRandall is the best
Randall quickly diagnosed the problem and made the repair once the replacement parts arrived. He was very friendly and professional, thanks for a smooth resolution!
Ryan H,
Kula, HIFriendly, Efficient, and Dependable
Joel was very efficient and friendly and arrived per schedule, He was very helpful!
Robert M,
Milton Freewater, OR