Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent Service
March 08, 2026
Overall rating

Renford was very courteous & professional. He was almost able to diagnose the problem right away. Within an hour we was able to quickly fix the problem at a reasonable cost. I would definitely recommend him & use him again. Thank you very much😊

Steve F,

West Chester, PA
New water heater
March 08, 2026
Overall rating

Gary knows what he is doing He. Said sears would call me to schedule installation I haven't heard from them I called in repair February 22 2026 repair was rescheduled once and the last time 3/6 /2026 Gary was here he said Sears was going to be installing a new water heater

Lawrence P,

San Jose, CA
Armado
March 08, 2026
Overall rating

He was very thorough and explained each step to me so that I knew what he was up to. The thing works very well since he did his thing with it.

William C,

Ontario, CA
Washer repair
March 08, 2026
Overall rating

David was very knowledgeable and so kind, not only to us, but to the man that came in to help him. He fixed our washer, in what I think, really good time. I would recommend him to everyone. I know if I could.

Liz B,

Cleveland, OH
Washing machine
March 08, 2026
Overall rating

Very friendly, knowledgeable and efficient. Pleasure to have him repair machine.

Susan K,

Flushing, MI
Great
March 08, 2026
Overall rating

Gary was great but our frig is still not working. It is still hot. Not cold at all and this has been a month and we had to buy a small frig to get us by. I believe at this point we need another frig and to be reeimbursed for the other frig we had to buy.

Shelley L,

Huntington, TX
Refrigerator Repair
March 08, 2026
Overall rating

Professional knowledgeable and very thorough with explanation of the problem and corrective measures.

Patricia W,

Hampton, VA
Dryer
March 08, 2026
Overall rating

Very good- clean and neat - knew his stuff - no issues

Angelo E,

Brewerton, NY
Dryer experience
March 08, 2026
Overall rating

Travis was fine but communication from your company is awful

Rose S,

Mechanicsburg, PA
Fantastic service
March 08, 2026
Overall rating

Jonathan was knowledgeable, experienced, and efficient AND fixed the problem quickly!

Timothy S,

Rio Grande, PR