Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Friendly, knowledgeable, polite, good communication
March 09, 2026
Overall rating

Communicated well about arrival time. Barry did his best to resolve the problem. Set us up well for the next step on a problem that couldn't be fixed.

Nicole G,

Long Beach, CA
Repaired front panel of Samsung oven
March 09, 2026
Overall rating

Andrew arrived on time and repaired the appliance perfectly and quickly. Excellent job!

Enrico L,

Bloomington, IN
Good job
March 09, 2026
Overall rating

Unfortunately the replacement part ordered twice for my Kenmore 18" dishwasher did not fit properly but Theo did arrive promptly and did his best to try and fix it.

Charles L,

Red Hook, NY
James work ethic
March 09, 2026
Overall rating

He was here on time and fixed the problem quickly. He gave us tips on how to move and take care of the refrigerator . Very satisfied with his work ethic.

Margarett S,

Oak Harbor, WA
Outstanding Job!!!
March 09, 2026
Overall rating

Nasser was friendly, knowledgeable, and fast with his service. This was his 3rd time at home.

Paul W,

Waldorf, MD
Customer: Brian
March 09, 2026
Overall rating

Duane was excellent and very detailed ! Superb customer service and ensured everything was properly working !

Brian H,

Springboro, OH
My service repairman
March 09, 2026
Overall rating

He was very, very knowledgeable. He explained why I was having the problem. I was having with my dryer. He gave me good suggestion to prevent this happening again.All around good personality Easily to communicate with

Troy L,

Turrell, AR
Whirlpool service call
March 09, 2026
Overall rating

Tom was very good. Fixed the issue with our refrigerator in no time at all.

Marjorie S,

Little River, SC
Great job and arrived early.
March 09, 2026
Overall rating

He immediately figured out the problem and took steps to complete repairs quickly. Great job!

Randall M,

New Orleans, LA
Fridge/freezer problem./
March 09, 2026
Overall rating

Very Thorough. Explained everything (MOST appreciated). Fridge fixed! Glad I have the Service Plan.

Suzanne W,

Mount Pleasant, NC