Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Don't know what this means.
Mohammad did all he could to address my AC issue(s). He helped me understand why my AC Unit was not fuctioning properly and serviced it to the extend allowable by the warranty company (Choice Homes). He was kind, courteous, and informative as he walked me through the issues associated with my AC system. His level of professionalism is high quality.
William S,
Austin, TXProfessional
Brandon was efficient knowledgeable clean and courteous. He explained my options and costs completely. He answered all of my questions and concerns. He would be my choice if I had any future problems glad to have had him.
William L,
Seattle, WAVery Professional
Very professional and courteous. Very knowledgeable about the service performed.
Henry M,
Birmingham, ALAwesome Rrpair Technician / Customer Service Rep Not So Mucj
Speaking to a live Customer Service Rep is near impossible, and when you finally figure out how to work around the endless AI reps, the real ones have very limited resources. The Repair Technician on the other hand was awesome.
Douglas A,
Aiea, HIDispatcher wasted Patrick's time.
Two technicians came here in Wednesday and diagnosed a bad heater element. They ordered it and made appointment for next Wednesday. I received a call from Sears telling me the technician who was supposed to have come Wednesday was coming today. I told the dispatcher they had it wrong, we are waiting for parts, but they sent Patrick anyways. Wasted trip, 90 m8nutes each way.
Dan J,
Penn Yan, NYQuick and painless
The tech knowledgeable, diagnosed the problem and resolved it. Thank you
Kevin H,
Houston, TXG and A smith
dropped by 3 days sooner than expected Great!!! Unexpected and very helpful
Gregory S,
Goshen, KYClint
Clint was awesome. He was knowledgeable and precise. He also seemed to fix the problem. However I have no confidence in that LG dishwasher and I fear that was not the last recall.
Patrice K,
Elgin, ILGreat service
He was thourough and he had very good manners. Kind and got the job done, would recommend again.
Mabel F,
Nashville, TNGreat experience!
Very knowledgeable! Worked very hard to solve the problem with my washer!
Melinda B,
Lake Charles, LA