Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great service!
Scot was very friendly and knowledgeable. He got the repair done quickly.
Sherri S,
Reisterstown, MDProfessional and Efficient
Derrick was On time and efficient. Professionalsnd polite as well.
Tierra D,
Newport News, VAService
My service was excellent. I would recommend Joseph to any customer.
Sharon L,
Fernley, NVGreat
Teck was very good and efficient got right to work and fixed the problem.
Ann D,
Scranton, PAExcellent job
She is a very competent and friendly technician. She also gave me tips to prevent the issue from happening again.
Carol A,
Orlando, FLRodrick
Best tech ever. Very knowledgeable, excellent troubleshooting skills. I would ask for him again.
Virgil H,
Warner Robins, GARefrigerator repair
Hi, Jim was very knowledgeable about what needed to be repaired on my refrigerator. He was neat, clean, efficient, and friendly. I felt safe having him in my home.
Carol K,
Leawood, KSDanny and AI service
It was a pleasure having Danny as our tech. He is pleasant and mannerly. He knows his job and does it well. The one thing I didn't like is your AI device. It is not as accurate with setting up the day as it needs to be. It was quite inconvenient for us. It needs an upgrade or different method.
David F,
Peebles, OHOutstanding and informative
My technician fixed my washing machine. He's very knowledgeable. Explained to me what was wrong with it. It was very clean when he was finished very polite. I'm very happy with the service.
Michele B,
San Diego, CABennie was Great
Bennie repaired our microwave in under 1 hour. We did not fault him for the delay we experienced. He came Feb 16 and diagnoses the problem. The parts arrived the next day to our home. Bennie scheduled us February 25 but we got a text message at the end of that day informing us that due to staffing we were not going to get repaired that day. The AI message offered to reschedule but earliest day available was March 9. We tried and tried to actually talk to a person but when we finally spoke to someone they couldn't find us in your system without an SA number which we did not know. This was very frustrating but not our technician's fault. People who have waited the longest shouldn't be stuck back at the end of the line. We even began to believe we were being discriminated because we had warranty insurance and didn't have to pay for the repair.
Jane G,
Ostrander, OH