Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Service
Service guy did a good job. However I would never recommend Sears Appliances warranties.This unit should have been replaced under warranty but Sears insisted on repairing it
Thomas L,
Dayton, OHExcellent
Delivered excellent service and maintained professionalism throughout the time spent.
Funmi O,
East Providence, RILG REFRIGERATOR
I highly recommend Willa for her patient work, friendliness and answering direct questions and not messages that never occurred for weeks by EI or texts. Almost 3 months for a repair job that was needed ASAP. Thank you Willa, so appreciate your help and helping our everyday life in kitchen.
Yolandam C,
Edgewood, NMTECH WAS KNOWLEDGABLE REPAIR DID NOT WORK.
THE TECHNICIAN REPACED THE PART BUT APPLIANCE IS NOT COOLING. REQUIRE ADDITIONAL ASSISTANCE TO FIX REFRIGRATOR. HAVE SAME ISSUE
David T,
Brunswick, GAGreat Technicians—Terrible, Terrible Website
I have used Sears appliance repair for years but communicating with the repair website is a nightmare. The technicians, once they reach your home, are usually knowledgeable, diagnose the problem and fix it promptly. Getting an appointment through the website is worse than getting a tooth pulled.
Cynthia B,
Nixa, MOSamsung Ice Maker rises from the dead
Sergio came out on Friday and diagnosed the problem with our Samsung Refrigerator not making ice. Ordered a new ice maker which arrived on the next day. Sergio came back out on Monday, installed the equipment and ensured it was working before leaving. The Samsung Ice Maker is now contributing! Sergio was professional, prompt and easy to communicate with. Great Job!
Robert S,
Huntsville, TXSERVICE WORK BY MARK
EXCELLENT FRIENDLY SERVICE 5 STAR QUALITY WORK PERFORMED. GOOD RESPONSE TIME.
Gregory H,
Mentone, CAVery helpful technician
Billy is very helpful and knowledgeable. He also answered my calls after the service date to give me follow up information on my home warranty claim.
Jackson A,
Gallatin, TNGarden tractor service
Marty was so awesome again while servicing my tractor. He is knowledgeable and professional. I am so grateful for his time and efforts.
Rachel H,
Tacoma, WAThe Best
Hands down Jerry is one of the hardest working men I have yet to meet! Saying he went above and beyond is a understatement! Communication was great! The work ethics Jerry has is something you just don't see anymore! I cant thank him enough.
Karen D,
Calera, OK