Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

AWESOME
March 10, 2026
Overall rating

Very knowledgeable and recommended solution. Very friendly and explained problem.

John J,

Winfield, IL
A True Pro
March 10, 2026
Overall rating

Efrain diagnosed the problem immediately and was able to fix it quickly. Polite, engaging, respectful, and knowledgeable. Thank you!

Angela O,

Kissimmee, FL
Oven repair
March 10, 2026
Overall rating

Excellent Very professional, courteous, and knowledgeable would highly recommend very pleased to have Sears on my team

Jack S,

Boynton Beach, FL
Dishwasher repair
March 10, 2026
Overall rating

Did a good job. Didn't waste any time getting it done. Very friendly and explained what was wrong.

Rex K,

Mountain Home, ID
Kenny hung in there..
March 10, 2026
Overall rating

The dishwasher had an unusual problem and Kenny had to come several times but he solved the issue and it doesn't leak now!

Shirley W,

Kingsport, TN
Totally Satisfied with Service
March 10, 2026
Overall rating

The Lid Lock on our 4-year-old washing machine quit, causing it to stop mid-cycle and locking the lid shut. However, were able to schedule a technician the very next day. Desmond arrived on time, did some troubleshooting, ordered the part, returned when the part arrived (again, on time, when promised) and installed it successfully.

Tom K,

Hoboken, NJ
Emma Jones
March 10, 2026
Overall rating

He was very courteous and polite, he completed his job in a professional and timely manner Thank him for his service.

Emma J,

Calumet City, IL
Regrigeration
March 10, 2026
Overall rating

The technician was on time and very patient and professional.

Collette H,

Olive Branch, MS
Refrigerator repair
March 10, 2026
Overall rating

Ricardo was great and I think solved the problem that remained after another technician was here a month ago for the same problem. I don't like that it is impossible to communicate with a person at Sears service. Even the online chat limits questions to five topics. Because of this I will look elsewhere for appliance repair service in the future.

Mary M,

Atlanta, GA
A/C thermostat
March 10, 2026
Overall rating

Erik 5 star…!! Knows his stuff fixed 1 2 3

Peter S,

Weston, FL