Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Owner
June 18, 2026
Overall rating

Very nice young man gave me the information to help. Keep it from happening again thank you.

Diane J,

Getzville, NY
Excellent experience.
June 18, 2026
Overall rating

Knowledgeable, courteous, and helpful; had a great experience with my dryer repair.

Christopher D,

Marshfield, MA
Repair service
June 18, 2026
Overall rating

Good technician. Kenmore washer was not a good purchase. Lots of problems with it. Had to purchase a new washing machine.

Joyce V,

Follansbee, WV
Excellent service
June 18, 2026
Overall rating

Richard called twice to advise when he would be here. Arrived on time, repaired the system, told me what went wrong, was courteous and efficient.

Christine M,

Indian Harbour Beach, FL
Service visit
June 18, 2026
Overall rating

Robert is a very professional service technician. He gave excellent advice on our refrigerator & instructions for what should be done. There are very few technicians who would spend the time Robert took on our situation.

Walter P,

Newport Beach, CA
Great service
June 18, 2026
Overall rating

We had water dripping from the handle of our Kenmore refrigerator. The diagnosis was a leaking water line inside the door. There's no way to get to it because it's foamed in. A new door would cost twice what a new refrigerator would. Kenneth was friendly and knowledgeable and arrived right on time.

Gordon H,

Dunnellon, FL
Professional
June 18, 2026
Overall rating

He did his job quickly and efficiently in a professional manner.

Ronald M,

Beaver, PA
Robert K service
June 18, 2026
Overall rating

Great guy! Did great work, he is super friend and very nice

Christina F,

Cassopolis, MI
Good job
June 18, 2026
Overall rating

Eduardo was very polite and sincere when he talked to me. He did a good job telling me what happened and why.

Karen M,

Summerfield, FL
AC not cooling
June 18, 2026
Overall rating

Joshua came out and inspected the system and found it low on refrigerant. He also inspected the attic components and found that critters had eaten through the ductwork in a number of locations, which was allowing cold air to escape into the attic. He added refrigerant and advised for another service call to handle the duct work (as per our Choice Home Warranty guidelines). While late in the day, was pleasant to work with and communicated the issues clearly.

Randy S,

Waller, TX