Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great
March 11, 2026
Overall rating

Our service man was fantastic. Thank you for sending him.

David N,

Kerrville, TX
Dryer fixed
March 11, 2026
Overall rating

Very friendly and very helpful went above and beyond to make everything perfect and fixed the dryer in good time frame.

Lori H,

Chelsea, OK
Experienced Servicemen
March 11, 2026
Overall rating

I have been waiting since 11/25 to have the hinges on my freezer repaired. Michael from Sears was able to complete in 30 minutes. Thank you!

Dr M,

Shreveport, LA
Owner
March 11, 2026
Overall rating

Very helpful and considerate of the customer and there appliances

Jimmy L,

Roland, AR
Nwe clothes dryer
March 11, 2026
Overall rating

Very professional , attention to detail in every test he made.

Charles R,

Lafayette, LA
Dryer
March 11, 2026
Overall rating

Professional, knowledgeable, courteous. Appreciate the attention to detail Overall great experience.

Nancy W,

San Clemente, CA
Professional and personable
March 11, 2026
Overall rating

Tech was here by the scheduled time. Actually, he called to see if he could come earlier, which I greatly appreciated. He was friendly, polite, and cleaned up after the job. 5 stars ⭐️ for this tech !!

Janey M,

Clay, NY
No heat
March 11, 2026
Overall rating

Very pleased with John's work. Very skilled, good communication and clean.

Iacovos S,

Parkton, MD
Refrigerator fix it
March 11, 2026
Overall rating

Stephen quickly installed the new piece and explain to us how to do it in the future if needed. He was nice and professional. Our appointment was for between noon and 2 PM. At 1:40 PM I called. The main number for Sears home services as I had not received any updates on his arrival status. They told me it was now looking to be between 4 PM and 4:30 PM. I mentioned it would have been nice to know this as we sat around all day waiting for a noon to 2:30 PM appointment. He did call when he was about to leave Jackson letting us know it would be about 45 to 50 minutes prior to his arrival. We appreciated that very much.

Susan L,

Alpine, WY
Rating Efrain
March 11, 2026
Overall rating

He is knowledgeable and courteous and a very pleasant person. He is of very good character.

Valerie S,

Oak Lawn, IL