Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Washer and dryer repair
Brad is extremely courteous, professional and efficient. He is a wonderful professional technician and I felt comfortable having him in our home.
Monique A,
Port Saint Lucie, FLI rate Jermaine (5)
The experience was good but the ice maker is not working. Sears will be charging me another deductible when I call for repair and that is not right.
Patricia B,
Mableton, GAAir condition service
Raymond was very polite and fixed it sit conditioner no bubbles no troubles😁 he deserves a raise for his professionalism and fast, and excellent work!
Stephanie H,
Athens, TNDryer service and repair
Prateek is very pleasant and seems very knowledgeable on dryer and washing machines repairs. He performed the repair very fast and efficiently. He also explained why the dryer failed. It was pleasure meeting him. I will request him if I require another appliance repair.
Manik D,
Lathrop, CAAwesome Service
Mr. Mills was extremely knowledgeable and professional. He quickly diagnosed and fix our washer. Thanks again for the incredible service, Mr Mills. Semper FI!
Ryan K,
Havelock, NCMike was efficient, knowledgeable, and timely.
Mike came in the morning, diagnosed the problem with my oven, and had the part i hand. I was very grateful and impressed. And the cost was less than for other appliance repair companies.
Brenda L,
Santa Fe, NMService Review
I declined your cost to repair the dryer and I bought a new, unused, highly rated dryer for less than your overpriced cost to repair. Also the delivery is tomorrow, (several days ahead of the estimated delivery date). I am so happy to have done research, prior to your diagnosis, on the cost of replacement pieces and when it makes sense to repair or replace. When I was given the cost to repair, my decision was a "no brainer". FYI, I purchased the new dryer from a highly recommend local dealer who also provides repair service and repairs the brands of all of our other appliances. No need to call Sears for future repairs if needed. I did rate your serviceman 5 stars because he was on-time, polite and through and I had confidence that his diagnosis was correct (verification of my prior research).
Thomas S,
Lawrence, KSRepair
James was very nice and explained everything very well..would call again.
Sharon A,
Dayton, TNOven repair
Did a great job. Will use sears for next repairs.
Stanley J,
Saratoga Springs, NYFast friendly and helpful
Jeffrey arrived when the link said he would. Found and fixed the problem. He explained what happened and what to look for if it were to happen again. He was friendly and knowledgeable. Would definitely use him again.
Erica C,
Baltimore, MD