Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Refrigerator repair
March 12, 2026
Overall rating

We are pleased with the work done by Scott . Please let him know that he left a part of his screwdriver here, thank you.

Jean H,

Sugar Grove, PA
Ok
March 12, 2026
Overall rating

Happy fixed right after getting part. Polite and left with no questions unanswered.

Timothy A,

Elyria, OH
Professional service
March 12, 2026
Overall rating

Your technician was very respectful and knowledgeable. Your 250% markup on parts left a terrible taste in my mouth and I won't be using Sears for service ever again

Gary D,

Biloxi, MS
Ricky's service
March 12, 2026
Overall rating

The cooktop started working on its own. Ricky said it probably overheated when we ran the oven clean cycle. ( 1/3 of the way through the cycle it started to beep and would not go off. We stopped the cycle but after that the cooktop would not come on.)

Jean B,

Rochester, MN
Just the kind of service person that I want to deal with.
March 12, 2026
Overall rating

Mark knew his stuff and did not try to oversell us on the required repairs. As senior citizens that is always appreciated.

Michael D,

Howell, NJ
Great customer service did a great job
March 12, 2026
Overall rating

Got the problem solved great customer service very nice technician

Danny T,

Newnan, GA
Service
March 12, 2026
Overall rating

John was very personable. Easy to work with. Fixed the problem in a short time. Was very happy I could get an appointment in such a short time.

Lila D,

Homosassa, FL
Fast diagnostics
March 12, 2026
Overall rating

Service showed up shot to work quickly. Identified the problem quickly. Gave several options for a fix. Friendly and efficient.

Steve H,

Urbana, IL
Excellent
March 12, 2026
Overall rating

Quickly diagnose the problem and fixed it. Pleasant and friendly

Michael H,

Sand Springs, OK
A job well done
March 12, 2026
Overall rating

Zak was a true pro. He knew what he was doing. He talked like an experienced repairman. With little information on my part he had assessed the problem and before I knew it, the job was complete. Job well done

David K,

Pfafftown, NC