Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Extremely helpful
He advised our oven did not need any of the parts the other technician ordered. A simple diagnostic would have had our oven working 2 months ago. Thankfully he fixed it on the spot.
Thomas F,
Oxford, NCKeith G's expertise
Knowledgeable, efficient, polite and communicative. Diagnosed and finished the job quickly.
Martin M,
Vallejo, CAProfessional and friendly service
Jonathan was very friendly and knowledgeable of my refrigerator. His timely communication and customer service skills were excellent!
Guadalupe F,
Corpus Christi, TXGood job!
Polite and got the job done quickly. Communicated well, would recommend.
Eric D,
Grafton, MAOwner
James is courteous, extremely knowledgeable and professional. Sears Home Service is more than blessed to have James as your employee!
Ct W,
Las Vegas, NVGreat service!
My Tech William was timely efficient and respectful of our home . He is an asset to your team
Arnold B,
Hope Mills, NCReaponse
Technician was very good but took weeks to get the replacement parts needed and appointment was rescheduled multiple times. Communication was frequent but robotic. No luck getting meaningful answers from the robot and no human to pick up the phone at Sears apparently. But technician courteous, friendly and seemed quite competent. Diagnosed the problem quickly on first visit and then fixed it quickly on second visit several weeks later after parts had arrived.
Roger S,
Kansas City, MOJim is Irreplaceable!
Jim as come to our home 3 times now, for various repairs. His knowledge and professionalism isn't something ANYONE sees anymore. He is a unicorn of a repair man, and I'd use him 100 times again.
Craig C,
Berwick, MERefrigerator
He was very friendly and knowledgeable about the problem with my refrigerator. He arrived on time both times he was here. Fixed the problem and did not leavea mess. Very happy with them. Hopefully the problem is fixed.
Linda H,
Fort Worth, TXHurray!
Abib was timely and courteous. He quickly analyzed the problem (user error) and explained how to avoid similar problems going forward.
Matthew D,
Whitestown, IN