Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
great friendly service
Robersy provided a great service experience! efficient and friendly. Definitely 5 stars!
Paul S,
Vero Beach, FLCooktop Issue Finally Resolved?
Nasser provided very timely service during his inspection of the issue with the stove cooktop that is covered by the maintenance agreement with Sears Home Services. He provided a clear explanation of the cause of the issue and then a clear explanation of the process that Sears Home Services uses to resolve client/customer issues.
Gregory H,
Dameron, MDOn time
Good honest knowledgeable service. He arrived on time. And did good.
Hemantkumar P,
Monroe, NJRefrigerator Repair
Very professional, and a real person, which is much appreciated.
Gregory M,
Mountain Home, IDLuis
Absolutely grateful that the service I received by Luis was from a technician who is knowledgeable in the trade. He over exceeded my expectations. Absolutely pleased with his work! Keep up the great work Luis! Thank you! I encourage you to train new hires and current employees!
Silvia H,
Bolingbrook, ILDishwasher fixed
Very nice and very knowledgeable. Gave me a helpful tip.
Marsha J,
Kerrville, TXWasher Repair.
Kurt is courteous, very knowledgeable and easy to work with.
Eddy B,
Lima, OHClaudio is great
Well, Claudio was an excellent technician and very knowledgeable. The products that he had to work with Thor Appliances have systemic and numerous issues. I have had nothing but problems with the range and also with the icemaker in the freezer I was supposed to have both appliances worked done today. Thor did not send over the correct paperwork so only the range was worked on today and the parts provided did not fix the problems. The door still does not close so the oven does not work properly. Sears home services is the only appliance company that will work on Thor, which tells you something warning warning do not buy Thor products.
Kathleen P,
Orangevale, CAGreat job!
Todd was professional and took care of the repair. Todd ran the dishwasher before leaving and there were NO leaks.
Robin E,
Morehead City, NCDavid was perfect for our repair!
David was an excellent technician who knew what he was doing and was pleasant to have in our home. He explained problem, fixed it,cleaned up, explained the payment options and the 30 day guarantee. I was very pleased. Than you David!
Sharon H,
Groton, CT