Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Victor redeemed the experience!
After 6 weeks from the time the original call was placed, four visits lots of different parts ordered and installed with the system still not working, Victor came and diagnosed the problem got the right part in and we are operational again!
Cynthia L,
Orlando, FLAwesome Service
Marcus was an awesome young man. The repair only took about 20 minutes. The refrigerator is repaired and working great. Marcus was very polite and knowledgeable. Sears is lucky to have him. I give him 5 plus stars. Bridgette Nolen
Bridgette N,
Florence, MSVery nice overall excellent service
Excellent service parts were ordered and arrived quickly. My oven is fixed
Consuelo B,
Oakwood Village, OHDishwasher
Fast pleasant to work with. Called to let us know when he sould be here.
Richard H,
Ponca City, OKService Review
Patrick was very thorough and respectful when servicing our refrigerator. He diligently fixed our issue very satisfactorily.
Jim W,
Eugene, ORFive star for the service rendered
Patricio was very friendly and knowledgeable of his trade. I would recommend him .
Walter B,
Napa, CALights work but…
The lights in the fridge work again! Sears sent wrong part to fix leaking refrigerator hose though, not as requested by tech.. it was supposed to a 4 foot water line, not the 1ft and a bit they sent. The part sent would not fit any of the lines exposed and the line is still leaking! AHS contracted Sears for us, they should do that more often. Sears techs are knowledgeable and take time in trying to diagnose to correctly fix the issue. Mr Kariyan did just that. Thanks!
Johnandregi L,
Fayetteville, NCOutstanding assistance from Norman !
I was blessed that Norman who has been with Sears for a very long time and who had even had been to our residence before came to do our repair. I knew that I was in capable hands and both Sears and we the customers are grateful that he has continued to work for Sears despite the many management changes If you could please inform Norman of my gratitude for his assistance I would appreciate it very much Gertrude Gerstle
Estate N,
Honolulu, HINew warranty
Very knowledgeable, friendly and helpful. Helped to fully understand the plan.
Kay L,
Lufkin, TXExcellent Service
Hector knew exactly what the issue was had the part and repaired the refrigerator the same day ,
Judith Y,
Orlando, FL