Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Range top and refrigerator
March 13, 2026
Overall rating

Alonso was very patient with the ranch top repair and refrigerator repair. He had to take apart the ranch top. He was very careful and methodical about making sure the range top worked properly after replacing the parts.

Carlos L,

El Paso, TX
Great Job
March 13, 2026
Overall rating

Figured out the problem right away and fixed the issue. Also great plus that he spoke Spanish. If we ever have another issue we would want him again.

Omar F,

Rockford, IL
Very professional
March 13, 2026
Overall rating

William was very knowledgeable and helpful and very professional, thank you for a job well done.

Maria N,

Park Forest, IL
Samsung refrigerator
March 13, 2026
Overall rating

He was very kind and showed me how to take the shelf out in the glass and replace it and he cleaned my filter. I was very happy. I didn't know a filter had to be clean so Sears is great from now on. I will call Sears. Thank you.I 👍😊

Janejoseph A,

Bullhead City, AZ
Very Professional
March 13, 2026
Overall rating

Bobby is the best. He has been the service technician on service claims I've made over the last 5 years and has always been very professional. In each situation he has taken care of the issue in a timely manner.

Joseph W,

Danville, KY
Same day and good service
March 13, 2026
Overall rating

The technician was knowledgeable and efficient and very kind . He did a great job.

Noreen M,

Miami Shores, FL
Great Experience!
March 13, 2026
Overall rating

It was a pleasure having Walton repairing our dryer. His technical skills were very impressive. It was a great lesson in the mechanics of a dryer. His personality is someone you can enjoy and share his sense of humor. If we need an appliance repaired in the future, we will definitely request Walton.

William M,

Olney, MD
Knowledgeable
March 13, 2026
Overall rating

Pleased with the speed and accuracy of the diagnosis. Repair completed in a timely manner and with excellent communication.

Jennifer K,

Brenham, TX
Very Friendly and Professional
March 13, 2026
Overall rating

Great information shared about what was going on with my dishwasher and extremely friendly

Craig B,

Inwood, WV
Home owner MR Bautista
March 13, 2026
Overall rating

Alonso did an awesome job, very professional work . I would recommend him for employee of the year . We would highly recommend him to my friends and family too work on our appliances.

Cecilia B,

El Paso, TX