Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Desmond is a Persistent Professional
March 13, 2026
Overall rating

Over two visits to diagnose and then repair our refrigerator, Desmond provided the most courteous and professional service I've experienced. Arrived on time, evaluated the issue, ordered the parts, then efficiently installed them, with the help of Jeff, who was proficient as well. Desmond is a tremendous asset for your company. Top notch!

Lloyd B,

Brentwood, CA
Great job
March 13, 2026
Overall rating

He did great. Nice guy. Kept us informed throughout the process.

Sharon P,

Ooltewah, TN
Service call
March 13, 2026
Overall rating

John was very polite and kept me informed on each step of the way.

Lee S,

Highspire, PA
Repair Maytag Dryer
March 13, 2026
Overall rating

Gabriel did a great job. Your company scheduling not so much. It took fours weeks to fix our dryer, and only being able to talk to an AI representative is not good customer service.

Jeffrey C,

Tuttle, OK
Dryer
March 13, 2026
Overall rating

Darrin customer service was excellent!! He informed me when he would be arriving. He was very professional. Would definitely use this service again!

Brittany M,

Marion, AR
Good job 👏
March 13, 2026
Overall rating

Thank you, Rafeal was very nice and did an Excellent job

Marie C,

Orlando, FL
Frig repair
March 13, 2026
Overall rating

Carolyn did a great job. She was fast and courteous.

Sharon M,

Cragford, AL
serves gentlemen was very good at what he did
March 13, 2026
Overall rating

It was very pleasant to have someone come in at that time of the morning to check everything out make sure everything was running he said the refrigerator was Band-Aid up to make it work I feel that I need a new refrigerator cause this is the fourth time someone has come out to try to fix it it's time for a new refrigerator at this point

Valerie S,

Rocky Mount, NC
Great service
March 13, 2026
Overall rating

Technician was very professional with a pleasant attitude. Would highly recommend him again.

Mary J,

Mobile, AL
great job
March 13, 2026
Overall rating

very good work-- clean and very efficient in their work

Patti M,

Chicago, IL