Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great service
March 14, 2026
Overall rating

Very knowledgeable employee. Very polite. Did a great job. Have a great day.

Matthew L,

East Meredith, NY
Knowledgeable person
March 14, 2026
Overall rating

Stephen is very professional, knowledgeable . He tells you exactly what you need to have done and fixes the problem quickly.

Kristin F,

Lynn, MA
Awesome!
March 14, 2026
Overall rating

Drew arrived at the time estimated. Got to the job at hand and fixed the issue in a very timely manner. He was a pleasure to talk to and gave us some suggestions that we could easily due to help our dryer perform better due to the semi-heavy use we put on it. Super great to work with!

Karl S,

Moville, IA
Review of AC repair
March 14, 2026
Overall rating

Joshua was very prompt and an excellent repair technician. I would highly recommend!

Eileen P,

Metairie, LA
Robert
March 14, 2026
Overall rating

Great guy! And very professional an asset to your company

Dave D,

Huntington, NY
Refrigerator repair
March 14, 2026
Overall rating

Mahmood did a great job this morning. He was courteous and professional and gave some great advice on future service to extend our appliance's life.

Todd S,

Spotsylvania, VA
Fixed
March 14, 2026
Overall rating

We have had problems with our fridge door for the last three years. 6 different guys looked at it. One with a different company and 5 guys from Sears finally Dave and another guy with him finally figured it out. They changed it to a left swing instead of a right swing and now it closes and seals. The bottom right was compromised and the bracket wasn't working properly. I like it better open on the left better on the right. We have only had the fridge for about 3 years. Only after a few months the drawer cracked. The seal on the fridge tore anc it didn't shut properly. Finally it's fixed.

Jamie H,

Racine, WI
Great Service
March 14, 2026
Overall rating

Mustafa came on time and clearly explained the situation with our dryer. He completed a temporary fix on the spot and explained what needed to be done to fix it permanently. When/if I need another service, I hope I get Mustafa again, or someone equally impressive.

Anthony N,

Arlington, VA
Service
March 14, 2026
Overall rating

He was very knowledgeable and professional and answered any questions I had about the dryer.

Madlyn B,

Birmingham, AL
Joe was great.
March 14, 2026
Overall rating

Joe was great! Very quick and was in and out in no time. He came and fixed the errors of the previous guy Ed. I'd love to review the 3 different guys that have been here over the past month for the same repair. Rob: Great! Joe: Great! Ed: Broke my microwave door and then said he ordered parts but never did and somehow there was no record he was even here.

Jennifer H,

Magnolia, NJ