Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Thank you Mike for great service!
March 14, 2026
Overall rating

Clear communications and assistance with refrigerator. On time services. Very kind technician. Thank you Mike!

Vicki S,

Baltimore, MD
Great Service
March 14, 2026
Overall rating

Very Professional and thorough. Like the Saturday care and service.

Ray B,

Boise, ID
A Human Being!
March 14, 2026
Overall rating

After using the AI scheduler and sending all the info including photos, Dwight, the human, comes to the house and he has no idea what part is needed and never saw the photos I sent to the AI "being". SO, he had to order the part and wait for it to arrive at our house then return to install the part. How this saves money and time, I have no idea! Dwight was great just wish I only had to wait around for him for one day vs. two!

Rebecca S,

Port St Lucie, FL
Service by George
March 14, 2026
Overall rating

George was om time and performed the service as requested and cleaned up the service area.

James H,

Kent, OH
Freezer Opinion
March 14, 2026
Overall rating

Came in & checked my Magic Chef Freezer & gave me his thoughts about it. He said the compressor was out & it would cost a lot to get the whole thing to be replaced. He also said it would be best just to buy a new one.

Tevion C,

Hazelwood, MO
Quick and efficient
March 14, 2026
Overall rating

Came on time and was able to fix the issue. Cleaned up after himself

Cristina R,

Paramount, CA
Service Review
March 14, 2026
Overall rating

Your technician was Top Rate. Frankly, I don't see how he or the service and the information provided could be better. I would recommend him to service any one's appliances.

John B,

Mcdonough, GA
Microwave Repair
March 14, 2026
Overall rating

He did a great job. Efficient, prepared and very skilled. Thank you!

Laura D,

Moraga, CA
Sears repair that Gary did was very good.
March 14, 2026
Overall rating

I am not happy that it took almost 3 months to get repairs done. Gary came out and said needed a compressor and parts for repairs. Parts came to my home. in a few day Two new repair men came said did noy need compressor needed coolant. The coolant lasted 1 day. Gary came back and ordered parts and when the came in fixed the problem.

Lee D,

Hemphill, TX
Polite and knowledgeable
March 14, 2026
Overall rating

This was the third board that finally corrected the problem. This is in no part Travis fault. He preformed his job well.

Jennifer C,

Harrisburg, PA