Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Quick and efficient
Peter was here got to work and got the job done . The inner fan now works. Very grateful for a job well done. Thank you
Miriam T,
Colbert, WAgreat technician
very polite and knew the problems with the two appliances
David B,
Gainesville, FLCasey D
Casey was very efficient, knowledgeable and professional. I would recommend him for others as their repair person
Quinn H,
Columbia, SCTerrance was excellent, but Sears Home Center Service bad
Terrance helped and got my refrigerator working after the AI Sears uses for service failed. Terrance gets the 5 stars. Sears service 0 stars. I believe it took over a month to get fixed because the AI failed and my order was in a black hole. It's a nightmare to deal with and an act of Congress to get a human on the phone. It got to the point I'll never buy Sears again if this is how they conduct business. Get rid of the crappy AI and hire humans for a personal experience. Crappy service from Sears.
James K,
Lillington, NCKenmore refrigerator
Confessor was very courteous and updated me with his arrival time, 3 hours ahead. Unfortunately due to availability of parts at Sears he couldn't fix the problem. The refrigerator is 17 years old and the electronic control board failed, so probably part couldn't be made or was not in inventory.
Ajay D,
Naperville, ILService call for refrig
BOwman quickly gave me the problem I am having but unfortunately not cost effective to fix, he also suggested types of refrig to avoid
Charlotte D,
Pearl City, HIReview
Travis M did a great job - we very much appreciated his professionalism and helpfulness.
David E,
Palmdale, CADefrost Heater
Michael arrived on time and was professional and resolved issue!
Douglas S,
Sealy, TXWorker kept mind on Task!
Robert did call and told us when he"d be here and was on point!! He seemed dedicated and studied things and began to work his Task!
Sammy A,
Asheboro, NCREPAIR OVEN DOOR
Gerald came in located my problem and corrected it quickly without making me look stupid for not completely understanding the manual.
Stephen K,
Cleveland, OH