Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great service call.
March 17, 2026
Overall rating

Rich arrived on time, was professional, thorough, and explained everything that he was doing and next steps. Thank you!

Stephanie C,

Salisbury, MD
Great service
March 17, 2026
Overall rating

Gary was very knowledgeable about my oven repair. Will be using sears home services if needed in the future. Definitely recommend.

Shelly R,

Virginia Beach, VA
Satisfied
March 17, 2026
Overall rating

Alex did a good job working on my dishwasher. He was friendly, communicated well and was professional. I am satisfied with the work he completed.

Lee J,

Locust Grove, GA
Job Well Done
March 17, 2026
Overall rating

Germaine was great! He was on time & very professional. He answered all of my questions & represents Sears very well!

Michelle R,

Sicklerville, NJ
Refrigerator panel issue
March 17, 2026
Overall rating

A simple repair, but T. Romero was knowledgeable, courteous and professional. It is a shame I had to request the same repair 4 times in the past 3 years. Due to no fault of this technician Sears was unable to meet my last appointment resulting in an inexcusable no show.

Michael I,

Merrick, NY
Technician
March 17, 2026
Overall rating

Excellent, professional, and friendly! Jimmy K is a real asset to your company!

Paul W,

Amarillo, TX
Excellent and honest service
March 17, 2026
Overall rating

Excellent and honest service provider. Very knowledgeable and worked hard to repair my appliance but sadly, given the poor quality of the product, the repair costs as much as a new one.

Karri M,

Troy, MI
sears home services review
March 17, 2026
Overall rating

the technician was helpful , gentle, and worked quickly to diagnose the problem with dryer. He also discussed possible solutions to the problem. The problem with dryer was not solved completely but he helped me decide which solution would be best for me.

Nitin K,

Little Rock, AR
Maria M.
March 17, 2026
Overall rating

Michael was very friendly and knowledgeable. I'm glad it was him who came back to fix my machine.

Maria M,

Worcester, MA
Fridge door repair
March 17, 2026
Overall rating

Christopher was on time, professional, and fixed the problem promptly.

Alan C,

Independence, LA