Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Stove repair
March 17, 2026
Overall rating

Very professional. Helped us with our problems. Very knowledgeable. Thank you.

James P,

Raleigh, NC
Washer service
March 17, 2026
Overall rating

Eric was professional and knowledgeable and gave great advice on how to fix my washer.

Cody S,

Salina, KS
Tech
March 17, 2026
Overall rating

Professional and good natured. Polite and well mannered. Punctual and communicative.

Joseph D,

St Augustine, FL
Repair
March 17, 2026
Overall rating

Very courteous very knowledgeable explains everything that he's doing always shows up on time very respectful highly recommend him

Dora Z,

Harlingen, TX
A Model Technician
March 17, 2026
Overall rating

David was exceptional. He was courteous and respectful ensuring that there was no damage to our home or property. The repair was completed in a reasonable time even after the first post-repair test failed. David quickly spotted the problem (a wire had come off) and fixed it without further delay. It was lucky having another technician with David since it was much easier to get the microwave oven in and out of the cabinet with two people. I would be happy to recommend David for future repairs, but customers don't really get a choice. I can and do recommend Sears Appliance Service for any appliance repairs needed.

William S,

Gig Harbor, WA
Washing machine
March 17, 2026
Overall rating

The men fix my washing machine and it was great 👍.

Maria L,

Newark, NJ
Great experience
March 17, 2026
Overall rating

Polite, knowledgeable knew what he was doing and detected the problem quickly

Keith S,

Cayucos, CA
what am i supposed to put here
March 17, 2026
Overall rating

I am happy with the repair he did on my dryer

Linda B,

Brownwood, TX
Patient and knowledgeable
March 17, 2026
Overall rating

Eric spent the majority of his time on the phone with Assurant, the warranty company. The first call dropped after 20 minutes on hold awaiting a determination. He called back and had to start over on the whole process because no information had been entered from the original call. He learned that Assurant has now turned this over to Best Buy to be covered under their warranty. He also provided tips and information about the purchase of new appliances moving forward. Great job Eric!

Carol H,

Amarillo, TX
Dishwasher Warranty Repair
March 17, 2026
Overall rating

Excellent customer service and very professional technician. He was very informational and thorough. Thank you

Alesia J,

Starke, FL