Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Exceptional Service
Tim from Sears Home Appliance Repair was nothing short of exceptional. He solved a persistent oven heating issue that had been a complete mystery for far too long—my oven wouldn't hold temperature unless the door was cracked open. Within no time, Tim pinpointed the problem, overnighted the part, and had it resolved. What truly stood out was his calm, friendly demeanor and clear professionalism. He made the entire process effortless, even taking the extra step to handle the install booking details for me. In my opinion, this was a top-drawer customer service experience from start to finish. I couldn't be more pleased and will be singing Sears Home Appliance Repair's praises to my friends and family.
Ashok S,
Eastpointe, MIService
The work was excellent. So far washer is performing as it should. Stacey was here as promised and completed all work. His efforts to help and understand our needs beyond professional. Would recommend his services any time. To bad you folks can't train more service personnel with his experience.
Robert K,
Goodson, MODishwasher Repair
Robert was great, identified the problem, what was needed to fix it, and quickly completed the repair. Would gladly recommend his services.
Jason S,
Seattle, WAGreat technician too bad he works for a terrible company
The service on my refrigerator has been going on for 8 months! Imagine not having a refrigerator thru the holidays and all the other days in between! Total nightmare! Between AI canceling appointments, 3 times the company shipping defective parts, to them kicking the proverbial can down the road I am still without a working refrigerator. NEVER PURCHASE THE SEARS PROTECTION AGREEMENT! It is a shame!
Joel W,
Reklaw, TXThankyou
Barry was very professional and knowledgeable, and got the job done.
Jerry C,
Magnolia, DEWashing machine repair.
William was very professional, he was neat and on time, explained what was done.
Kenneth C,
Memphis, TNSears Service
Cedric was very helpful and ordered a part that was needed.
Ernie J,
Fayetteville, NCRefrigerator repair
He was on time, checked out the problem and fixed it. He seemed very knowledgeable and offered information about the refrigerator.
Roger F,
Richmond, CAWonderful and professional
Very happy with our Service provider "Dave". He was thoughtful, professional, very kind, and honest. Thank you!!!!
Mohammed S,
Cleveland, OHGreat service
Brian was very knowledgeable and super helpful! He was personable and a very good communicator!
Kallie W,
Madison, KS