Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Washing machine repair
This morning Desmond came to my house to try to repair my machine. Unfortunately, the part that I need is no longer available. this is the second time that Desmond service star washing machine. I was glad to see him this morning because he is always very professional and takes his time to explain things and to inform you of things that you need to know. So I give him an excellent evaluation. We have been Kenmore purchasers for years. The last washer and dryer that we had werekenmore and they lasted over 30 to 40 years. This particular Kenmore washer did not last as long. I am very disappointed in this because I always had a lot of respect for their products. Also, I would've purchased the part if it was available but it's no longer available which was disappointing to me my complaint is about Ken Moore not the Repair person. Ken Moore should create products that last more than six or seven years.
Peter L,
Palisades Park, NJMichael
He was very polite and got my washer repaired very quickly.
Barbara M,
Jonesboro, ARGood service !
Wayne was very professional ! Polite and to the point !
Linda M,
Westminster, MDJohn fixed her dryer
He did a great job. He was prompt and definitely knows what he's doing!
Melinda H,
Broken Arrow, OKOven repair
Roberto was awesome. Quick and easy to communicate with! I appreciate the work.
Garion V,
New Orleans, LAService Call
Jimmy took care of the problem he has helped me before and always great to work with.
Johnny B,
Hereford, TXGreat Service Tech
Bobby has been to our house a few times to resolve some pretty tricky issues with our GE Profile refrigerator/freezer. He works hard and efficiently. He does a great job explaining issues. Very nice guy.
Joseph D,
Greeneville, TNRating
Robert was honest in his summation of my problems and fixed it the best he could. I'm pleased with his work.
Keith M,
Tupelo, MSRefrigerator Repair
Great service and happy with the repair and serve man was very friendly and polite.
Yolanda R,
Houston, TXDryer Repair
Bruce was great! He repaired the dryer and I am thrilled! Give him a raise!
Lenore F,
Diamondhead, MS